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Charles Webb

Overview Reviews (2) Inventory (130)

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Charles Webb

Sales Person

Herman Cook Volkswagen

1435 Encinitas Blvd.
Encinitas, CA 92024

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2 Reviews

Overview Reviews (2) Inventory (130)

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2 Reviews

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2 Reviews of Charles Webb

March 07, 2026

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I have purchased over 8 cars from dealerships, and no dealership compares to the excellent customer service at Herman Cook Volkswagen. I drove over 2 hours to purchased a used vehicle and was meet with dealership compares to the excellent customer service at Herman Cook Volkswagen. I drove over 2 hours to purchased a used vehicle and was meet with such an amazing experience, low pressure, excellent support from my salesperson Charles Webb and the Finance Manager Margo was AMAZING as well. The entire process felt like buying from a friend. If you are looking for top tier customer service and reasonable prices PLEASE go to Herman Cook Volkswagen. More

by Gabriela.perez7809

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Recommend Dealer

Yes

Other Employees Tagged: Annie MacPherson

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Mar 09, 2026 -

Herman Cook Volkswagen responded

Thank you so much for this incredible review and for trusting us with so many of your vehicle purchases over the years. Knowing you’ve purchased eight cars from us truly means the world to our family dealership. We’re so glad Charles and Margo made this experience welcoming, supportive, and pressure-free — especially after such a long drive to see us. Your continued trust and recommendation mean more than we can say. We’re grateful to have you as part of the Herman Cook family!

January 27, 2026

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Excellent customer service and also they were able to work with me on my finance needs. Thank you so much. work with me on my finance needs. Thank you so much. More

by ticacjmr

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jesus Lopez

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Jan 27, 2026 -

Herman Cook Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Herman Cook Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

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