Charles Wicks
Charles Wicks at Heritage Volkswagen Parkville

Charles Wicks

Sales Manager

Heritage Volkswagen Parkville

9215 Harford Rd
Baltimore, MD 21234

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Charles Wicks

December 01, 2025

Dealership Rating
Employee Rating

Charles Wicks went out his way to give great service he help my all the way to the end and made sure i had the right car Destinee Newman was very helpful with the process on make the best deal with charles More

by godwin40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Destinee Newman

Dec 02, 2025

Heritage Volkswagen Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 19, 2025

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Employee Rating

I'esha Warrington at Heritage Volkswagen goes above and beyond for her clients. She makes the car buying experience so easy and is always available even after the sale is finished to answer any questions. More

by Laura Lucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I'esha Warrington , Jeff Bejma

Nov 21, 2025

Heritage Volkswagen Parkville responded

Hi Laura, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2025

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Employee Rating

She’s very helpful and friendly. Very eagered to help with all of your car needs and wants! I really enjoyed my experience here with Maia. More

by Alannah0110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maia Abdul-Samad, Nick Sutton

Oct 30, 2025

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

October 15, 2025

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Employee Rating

Buying a car is always a process, sometimes good, sometimes not so much. This particular time.. Awesome! Many thanks and big xxxxxxto William Stewart and the crew. "Capt. Picard" has a pretty sweet G More

by Dcevolve81
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Giller, Nick Sutton , William Stewart

Oct 25, 2025

Heritage Volkswagen Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Volkswagen Parkville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2025

Dealership Rating
Employee Rating

I cannot say enough good things about my experience at Heritage Parkville Volkswagen — and especially about William, who was absolutely PHENOMENAL from start to finish. I purchased a 2025 Tiguan SE R- More

by Sydney S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Stewart, Jeff Bejma

Sep 27, 2025

Heritage Volkswagen Parkville responded

Hi Sydney, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2025

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Employee Rating

William was very down to earth, knowledgeable & flexible. Williams and the team ensured we felt comfortable & answered any and all questions. More

by Shanice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Stewart

Sep 24, 2025

Heritage Volkswagen Parkville responded

Hello Shanice, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 22, 2025

Dealership Rating
Employee Rating

Very responsive to my inquiry and provided great feedback on my car choices. I didn’t feel any pressure, they made me feel at ease with my car purchase. More

by cuteeladybug13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Stewart

Sep 23, 2025

Heritage Volkswagen Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Sep 23, 2025

Heritage Volkswagen Parkville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2025

Dealership Rating
Employee Rating

I traded in my beloved ID4 only because my lease was up. I bought a Tiguan from Iesha Warrington at Heritage VW in Parkville, MD. She is a beautiful, very polite and patient young lady. Her manager Oliver w More

by Mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2025

Heritage Volkswagen Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2025

Dealership Rating
Employee Rating

Great Service thank you! Awesome dealing with Keon and his manager Charles coming to a mutually reasonable deal! More

by erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keon Brown

Sep 14, 2025

Heritage Volkswagen Parkville responded

Erin, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2025

Dealership Rating
Employee Rating

William was an attentive and friendly salesman. Very easy to work with and reliable. Highly recommend. More

by RL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Stewart

Aug 03, 2025

Heritage Volkswagen Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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