Charles Wicks

I cannot say enough good things about my experience at Heritage Parkville Volkswagen — and especially about William, who was absolutely PHENOMENAL from start to finish. I purchased a 2025 Tiguan SE R- Heritage Parkville Volkswagen — and especially about William, who was absolutely PHENOMENAL from start to finish. I purchased a 2025 Tiguan SE R-Line, and William made the entire process feel effortless and exciting. From the moment I walked in, he was warm, knowledgeable, and truly listened to what I wanted. He didn’t just sell me a car — he made sure I was matched with the perfect vehicle for ME. William’s professionalism and energy are unmatched. He answered every question with patience, broke down the details in a way that was clear and easy to understand, and went above and beyond to make sure I felt confident in my decision. He was never pushy — just honest, attentive, and genuinely enthusiastic about helping me. He embraced my family who came with me to purchase and made us all feel comfortable. He is good at what he does, and it shows. I couldn’t be happier with my purchase— but what really made this experience special was William’s top-tier service. I left not only with an incredible new car but also with complete trust in the Heritage Parkville VW team. I also worked with Jeff Bejma in financing who was also pleasant and kind to work with! More

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William was very down to earth, knowledgeable & flexible. Williams and the team ensured we felt comfortable & answered any and all questions. Williams and the team ensured we felt comfortable & answered any and all questions. More

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Very responsive to my inquiry and provided great feedback on my car choices. I didn’t feel any pressure, they made me feel at ease with my car purchase. on my car choices. I didn’t feel any pressure, they made me feel at ease with my car purchase. More

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I traded in my beloved ID4 only because my lease was up. I bought a Tiguan from Iesha Warrington at Heritage VW in Parkville, MD. She is a beautiful, very polite and patient young lady. Her manager Oliver w I bought a Tiguan from Iesha Warrington at Heritage VW in Parkville, MD. She is a beautiful, very polite and patient young lady. Her manager Oliver was very helpful and accommodating. I highly recommend Heritage VW and the salespeople More

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Great Service thank you! Awesome dealing with Keon and his manager Charles coming to a mutually reasonable deal! Awesome dealing with Keon and his manager Charles coming to a mutually reasonable deal! More

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William was an attentive and friendly salesman. Very easy to work with and reliable. Highly recommend. Very easy to work with and reliable. Highly recommend. More

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Maia did an amazing job 💯 above and beyond to get me into the 2025 SEL tiquan I've been waiting for, as far as where I want it to be financially. She worked with me on my needs, an knew exactly what I w into the 2025 SEL tiquan I've been waiting for, as far as where I want it to be financially. She worked with me on my needs, an knew exactly what I wanted an nothing less. I will continue to be a repeat customer because of her. More

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I recently had the pleasure of working with Charles at VW while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the proces while purchasing my 2021 Jetta, and I couldn’t be happier with the experience! From start to finish, Charles went above and beyond to make the process smooth and enjoyable. They were incredibly knowledgeable, patient, and genuinely invested in helping me find the perfect car for my needs. What truly sets Charles apart is their exceptional customer service even after the sale. When I discovered a dent on the car, they immediately stepped in to help. Not only did they take care of the issue quickly and professionally, but they also ensured I felt supported every step of the way. Their dedication to making sure I was completely satisfied speaks volumes about their character and commitment to their customers. I highly recommend Charles to anyone looking for an stress-free and positive car-buying experience. Thank you for going the extra mile and making this such a memorable purchase! More

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I had the absolute best experience at Heritage VW Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I Parkville. Konstantinos, Charles, Melissa and Harrison took great care of us. A very quick and efficient process and everyone was so knowledgeable! I’ll definitely be back! More

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I purchased my car at Heritage through Charles and have been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely sati been nothing but happy with the service that I received. He was very professional and knowledgeable along with making sure that I was completely satisfied with my purchase. I recommend them to anyone looking for a new car and great customer service. More

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