Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
394 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.8

394 Reviews

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394 Reviews of Charles Wiebel

September 20, 2026

Dealership Rating
Employee Rating

Charles was extremely helpful . Was on vacation and it was late in the day .He took the time and made sure I was taken care of .He ran the codes and fixed the problem . More

by MJACK55102
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

September 19, 2026

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Charles was up front about possible wait time . He exlained in advance of possible fixes for the issue and what and how much the warranty would cover. Kept me informed thru every step of the rroubl More

by TELEDAWG11
Service Price Transparency
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Recommend Dealer
Yes

September 19, 2026

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Excellent service! ! Made sure to check everything on my 20 year old truck and found no problems. More

by MRRADTKE
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Recommend Dealer
Yes

September 15, 2026

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Charles is great to work with is the service department. He always lets me know of any other service issues that need attention and is very professional is his job. He is definitely an asset to the service More

by craig410
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Recommend Dealer
Yes

Other Employees Tagged: Grant Edkin, Rob Wittmer

September 14, 2026

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Very good service. Would use in the future. 5th or 6th vehicle we have purchased from them. More

by swilliams57
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 15, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We appreciate your loyalty to Ed Morse Chevrolet Buick GMC and are happy to hear you have had good experiences with us over the years. We look forward to assisting you with your future vehicle purchases. Safe travels! Sincerely, The Ed Morse Chevy Buick GMC Team

September 14, 2026

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Always great service! I didn’t get a car wash though- isn’t it usually included? More

by domsam04
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 14, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We're glad to hear you enjoyed the great service at Ed Morse Chevrolet Buick GMC. While a car wash is typically included, there may be occasions when it isn't provided. We appreciate your feedback and encourage you to reach out to us directly for any questions or concerns. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

September 09, 2026

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I have 2023 chevy silverado that’s been in the shop a couple of times for the ac not working properly but not sure if it’s a service department issue or just a chevy issue. This truck takes a long time b More

by joneswildcatfamily
Service Price Transparency
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Recommend Dealer
No
Sep 10, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We understand how important it is for your 2023 Chevy Silverado to have a properly functioning AC system, and we appreciate your feedback. We invite you to contact us at Ed Morse Chevrolet Buick GMC directly so we can discuss your concerns further and see how we can assist you. Your satisfaction is important to us, and we are here to help. Sincerely, The Ed Morse Chevy Buick GMC Team

September 08, 2026

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No issues. Good experience and great service. MC also was able to change out emblems. More

by daveguy79
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 10, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Dave! We’re thrilled to hear that you had a good experience with us at Ed Morse Chevrolet Buick GMC and that our team was able to assist you with changing out the emblems. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 07, 2026

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Great professional advice and service from a team of dedicated service technicians! Good knowing they have my back! More

by dennyia70
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Recommend Dealer
Yes
Sep 10, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you received great professional advice and service from our dedicated team. It's our priority to ensure our customers feel supported. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 05, 2026

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Employee Rating

Best service and staff I've ever experienced! Rob Whittmer is great for going above and beyond taking care of his customers! More

by steve61272
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher , Rob Whittmer

Sep 10, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Steve! We truly appreciate your kind words about our service and staff at Ed Morse Chevrolet Buick GMC. We're thrilled to hear that Rob made such a positive impact during your visit. Our team looks forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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