Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.7
370 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

4.7

370 Reviews

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370 Reviews of Charles Wiebel

July 10, 2026

Dealership Rating
Employee Rating

Was able to get me in and out quickly. Unsure of whether update was done. More

by bgwaddingham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Ortiz, Dan Cox

Jul 12, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback! We're glad to hear that we were able to assist you quickly at Ed Morse Chevrolet Buick GMC. If you have any questions or concerns regarding your vehicle's update, please feel free to reach out to us directly. We appreciate your business and look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 27, 2026

Dealership Rating
Employee Rating

Rob does an excellent job in the Service Dept! If it weren't for him I probably would look to have service done elsewhere. He always goes the extra mile to ensure a good experience at the dealers More

by pokraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jun 30, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We're pleased to hear that you had such a positive experience with Rob in our Service Department at Ed Morse Chevrolet Buick GMC. It's great to know that his dedication to going the extra mile has made your visits enjoyable. Our team appreciates your feedback and looks forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2026

Dealership Rating
Employee Rating

Repair done in a timely manner and was done when to hey said it would be More

by AUDREYWAYNE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jun 26, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review, Audrey! We’re glad your repair at Ed Morse Chevrolet Buick GMC was completed in a timely manner. We strive to keep our commitments, and it’s great to know we met your expectations. We look forward to serving you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 23, 2026

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Employee Rating

Charles always takes care of us professionally, and promptly with no high pressure tactics. I always make sure to deal with him directly. More

by dereus87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Wittmer

Jun 26, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We appreciate your kind words about Charles and are glad to know he has been able to provide you with professional and prompt service. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to create a comfortable and pressure-free environment for our customers. We look forward to assisting you again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 18, 2026

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When we drove in we were greeted with a smile and a hello. Everyone there greeted us as we waited for our car to be done. More

by RES1983
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

Jun 20, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your fantastic review! We’re pleased to hear that you felt welcomed at Ed Morse Chevrolet Buick GMC and that our staff provided you with a positive experience while you waited for your car. Our team truly appreciates your feedback, and we look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

June 15, 2026

Dealership Rating
Employee Rating

Great dealership and even better employees. Everyone treats you like a friend and are always very helpful when you come in. More

by CURTWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Jun 18, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for the great review, Curt! We're pleased that your experience at Ed Morse Chevrolet Buick GMC stood out for both the quality of the team and the friendly atmosphere you received when visiting. Knowing you felt well supported and comfortable is truly appreciated. We look forward to welcoming you back whenever you need assistance again! Sincerely, The Ed Morse Chevy Buick GMC Team

June 03, 2026

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Employee Rating

Great service and Chris the mechanic is the best corvette service person to have work on my corvette More

by mrcurtis1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Rob Wittmer

Jun 18, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind review! We're happy to hear that Ed Morse Chevrolet Buick GMC delivered excellent service and that Chris was your preferred technician for your Chevrolet Corvette. Feedback like yours is greatly appreciated and highlights the dedication of the team. We look forward to welcoming you back for any future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

June 03, 2026

Dealership Rating
Employee Rating

Had no problems. They did a great job! Very friendly and curious with customers. Would recommend to anyone. More

by bermels56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to leave a review! It’s wonderful to know that Ed Morse Chevrolet Buick GMC provided a great experience and that the team made things easy and welcoming for you. Hearing that you would recommend the dealership is greatly valued and appreciated. We are looking forward to your next visit! Sincerely, The Ed Morse Chevy Buick GMC Team

May 22, 2026

Dealership Rating
Employee Rating

Service manager wouldn't listen to my problem with the lights. He told me that they worked. I explained to him that they didn't come on automatically. He said they didn't work at night and couldn't check More

by bjkennedy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jake Mussehl

Jun 18, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience, BJ. We understand how important it is for vehicle concerns, such as lighting system operation, to be carefully evaluated and discussed so customers feel their observations are fully considered. Your comments provide a helpful perspective for Ed Morse Chevrolet Buick GMC as we continue reviewing how diagnostic concerns and customer requests are addressed during service visits. If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving attentiveness, diagnostic support, and customer communication throughout the service process. Sincerely, The Ed Morse Chevy Buick GMC Team

May 12, 2026

Dealership Rating
Employee Rating

They did a fantastic job on my truck Great people skills, great communication and updates More

by BSCHMELZER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Pete Smillie

May 17, 2026

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fantastic experience with us at Ed Morse Chevrolet Buick GMC Muscatine. Our team takes great pride in providing excellent communication and service. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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