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Charles Wiebel

Overview Reviews (409) Inventory (165)

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Charles Wiebel

Charles Wiebel | Page 3

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.8

409 Reviews

Overview Reviews (409) Inventory (165)

Dealership Experience

4 yrs, 11 mos

Industry Experience

11 yrs, 1 mo

Languages Spoken

English

4.8

409 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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409 Reviews of Charles Wiebel

September 14, 2026

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Employee Rating

Always great service! I didn’t get a car wash though- isn’t it usually included? I didn’t get a car wash though- isn’t it usually included? More

by domsam04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 14, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your review! We're glad to hear you enjoyed the great service at Ed Morse Chevrolet Buick GMC. While a car wash is typically included, there may be occasions when it isn't provided. We appreciate your feedback and encourage you to reach out to us directly for any questions or concerns. We look forward to seeing you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

September 09, 2026

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Employee Rating

I have 2023 chevy silverado that’s been in the shop a couple of times for the ac not working properly but not sure if it’s a service department issue or just a chevy issue. This truck takes a long time b couple of times for the ac not working properly but not sure if it’s a service department issue or just a chevy issue. This truck takes a long time before it starts blowing cool air and when it finally does it still isn’t very good. Probably going to take it to a different dealership to get a second opinion More

by joneswildcatfamily

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Sep 10, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We understand how important it is for your 2023 Chevy Silverado to have a properly functioning AC system, and we appreciate your feedback. We invite you to contact us at Ed Morse Chevrolet Buick GMC directly so we can discuss your concerns further and see how we can assist you. Your satisfaction is important to us, and we are here to help. Sincerely, The Ed Morse Chevy Buick GMC Team

September 08, 2026

Dealership Rating

Employee Rating

No issues. Good experience and great service. MC also was able to change out emblems. Good experience and great service. MC also was able to change out emblems. More

by daveguy79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 10, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Dave! We’re thrilled to hear that you had a good experience with us at Ed Morse Chevrolet Buick GMC and that our team was able to assist you with changing out the emblems. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 07, 2026

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Employee Rating

Great professional advice and service from a team of dedicated service technicians! Good knowing they have my back! dedicated service technicians! Good knowing they have my back! More

by dennyia70

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Henderson, Grant Edkin, Elizabeth Weber, Rob Wittmer, Riley Stecher , Joey Krieger

Sep 10, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you received great professional advice and service from our dedicated team. It's our priority to ensure our customers feel supported. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

September 05, 2026

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Employee Rating

Best service and staff I've ever experienced! Rob Whittmer is great for going above and beyond taking care of his customers! Rob Whittmer is great for going above and beyond taking care of his customers! More

by steve61272

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher , Rob Whittmer

Sep 10, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review, Steve! We truly appreciate your kind words about our service and staff at Ed Morse Chevrolet Buick GMC. We're thrilled to hear that Rob made such a positive impact during your visit. Our team looks forward to serving you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

August 31, 2026

Dealership Rating

Employee Rating

Charles is one of the best individuals I have worked with. He is an incredible individual with an incredible urge to help people get through the terrors of a breakdown and getting it taken care of. He m with. He is an incredible individual with an incredible urge to help people get through the terrors of a breakdown and getting it taken care of. He made it all happen that day. He needs a raise. More

by RUSSELLSHOEMAKER3671

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Riley Stecher

Sep 01, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words, Russell! We truly appreciate your feedback about Charles and are pleased to hear about your positive experience at Ed Morse Chevrolet Buick GMC. Our team is dedicated to assisting our customers, especially during challenging situations like a breakdown. We'll be sure to recognize Charles for his outstanding service. We look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 31, 2026

Dealership Rating

Employee Rating

Took my car in for an oil change and tire rotation and had a great experience. The staff was friendly and got me checked in quickly. The work was done efficiently, and everything was explained clearly bef had a great experience. The staff was friendly and got me checked in quickly. The work was done efficiently, and everything was explained clearly before I left. Made sure I was aware of upcoming service opportunities, and my car was ready right on time. Would definitely recommend and will be back for future service." More

by Scott S

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Sep 01, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your wonderful review, Scott! We’re delighted to hear that you had a great experience with us at Ed Morse Chevrolet Buick GMC. Our team strives to provide friendly and efficient service, and it's great to know that we met your expectations. We look forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

August 31, 2026

Dealership Rating

Employee Rating

Charles expertly informed me of the findings during the service of my car. I witnessed him talking to other customers doing the same. As a woman, I feel confident that I am not being over sold or deceived service of my car. I witnessed him talking to other customers doing the same. As a woman, I feel confident that I am not being over sold or deceived when I take my car for service. Very important to me. More

by IONEB51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: MC Henderson

Sep 01, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We’re honored to hear about your positive experience with our service department and Charles's dedication to providing transparent communication. At Ed Morse Chevrolet Buick GMC, our team prioritizes our customers' trust and satisfaction. We look forward to seeing you again for your future service needs! Sincerely, The Ed Morse Chevy Buick GMC Team

August 26, 2026

Dealership Rating

Employee Rating

professional employees always willing to help to keep my vehicle in top condition, with no issues vehicle in top condition, with no issues More

by sancoco52761

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, Riley Stecher

Aug 28, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! We appreciate your recognition of our professional team at Ed Morse Chevrolet Buick GMC Muscatine and their commitment to keeping your vehicle in top condition. We're here to help whenever you need us and look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

August 24, 2026

Dealership Rating

Employee Rating

Friendly and knowledgeable staff always willing to help you. Scheduling my vehicle for maintenance was fast and easy you. Scheduling my vehicle for maintenance was fast and easy More

by CURTWEISS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth Weber, MC Henderson , Pete Smillie

Aug 28, 2026 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your great review, Curt! It's wonderful to hear that you found our staff friendly and knowledgeable and that scheduling your vehicle maintenance was a smooth experience. We appreciate your feedback and look forward to assisting you again at Ed Morse Chevrolet Buick GMC Muscatine! Sincerely, The Ed Morse Chevy Buick GMC Team

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