Charles Wiebel
Charles Wiebel at Ed Morse Chevrolet Buick GMC

Charles Wiebel | Page 33

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

Contact Me
4.8
400 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

4.8

400 Reviews

Write a Review

400 Reviews of Charles Wiebel

August 02, 2023

Dealership Rating
Employee Rating

My service is always done at this dealership! Excellent service and courteous staff, highly recommend. More

by SANDYT47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Ed Morse Chevrolet Buick GMC responded

Hi Sandy and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Ed Morse Chevy Buick GMC Team

July 30, 2023

Dealership Rating
Employee Rating

They did great. Got in right away, oil changed. ANd tries rotated. Did real well. More

by LAMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 28, 2023

Dealership Rating
Employee Rating

Always attentive to what I need done with my vehicle and on the lookout for possible trouble areas that might need to be addressed. Always keep me informed to what is going on and getting my approval. Ver More

by DWSCHULER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Aug 01, 2023

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you have received such great service and are always kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

Dealership Rating
Employee Rating

Friendly, efficient service. Service needs clearly explained. Comfortable waiting room. Follow up service appointment promptly made. More

by NPAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson , MC HENDERSON

Aug 01, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

Dealership Rating
Employee Rating

I got very good service at a very reasonable price. I was more than satisfied. More

by LANCENKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Smillie

Aug 01, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

July 26, 2023

Dealership Rating
Employee Rating

Very polite and didn’t even take an hour for oil change and rotate tires More

by BECCA.SHOPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Jul 28, 2023

Ed Morse Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

Dealership Rating
Employee Rating

They did very good work, but took two service calls to find what I told them what was wrong. More

by LAMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

Dealership Rating
Employee Rating

I dropped my truck off for service and it was ready when they said it would be. Including a free car wash! More

by JWBOH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

June 07, 2023

Dealership Rating
Employee Rating

I purchased new GMC Denali ultimate truck for approximately $84,000. This is the fourth truck I have bought from this location but the first one from Ed Morris. After having the new truck only a More

by mikesheets53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 09, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your recent experience at Ed Morse Chevrolet Buick GMC Muscatine (MICB). We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, The Ed Morse Chevy Buick GMC Team

May 17, 2023

Dealership Rating
Employee Rating

It’s very nice they treat me or all the costumer. they doing a good job More

by jmoussimi2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Emily Armstrong

May 22, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

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