Charles Wiebel | Page 33

I went in for my $45,000 mile checkup. Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems someone at a different Buick dealer put it on too tight and when they took it off it broke. I don't think I should have been held responsible for that since it was a Buick dealer that did it but I ended up spending $25 on a new cap. Other than that I was very happy with everything they did and they got it out to me again in good time More

by debquilterRN Verified Customer Verified Customer

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Great service they were very friendly and helpful . I would highly recommend them f to service your vehicles I would highly recommend them f to service your vehicles More

by CTREIMER Verified Customer Verified Customer

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I worked at a Chevrolet dealership in Colorado for 33 years as the Controller and Corporate officer. Our owner never missed an opportunity to engage a customer and absolutely INSISTED every employee do t years as the Controller and Corporate officer. Our owner never missed an opportunity to engage a customer and absolutely INSISTED every employee do the same. If an employee did not greet a customer and offer assistance - they were given a talking to - and one more chance. When at your dealership recently I roamed the showroom for 15 minutes - and only the receptionist gave a cursory glance and a "hello". I passed 5 or 6 salesmen - some on their computer - some talking to other sales people - not one bothered to stop what they were doing and acknowledge me. We are very new to Muscatine so I am willing to give "Ed Morse' one more try. More

by NCASEY2022 Verified Customer Verified Customer

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Very poor customer service since it switched from Kriegers. Will never buy another vehicle there Kriegers. Will never buy another vehicle there More

by weikertrecycling Verified Customer Verified Customer

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Great atmosphere, service work completely in a timely manner and regular updates from the advisor. manner and regular updates from the advisor. More

by HARLEYD Verified Customer Verified Customer

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My situation was a bit of an emergency and they were unable to get my vehicle worked in the same day. Other than the wait, service was good. unable to get my vehicle worked in the same day. Other than the wait, service was good. More

by Matt Verified Customer Verified Customer

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They did a great job on our GMC and it was ready before the time they told us it would be, excellent experience!! the time they told us it would be, excellent experience!! More

by RAULGOMEZ1024 Verified Customer Verified Customer

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Recently moved here from Colorado and wasn't sure of where to have my vehicle serviced. I'm glad I went to Ed Morse. The professionals in the service department were quick and the price was reasonable. where to have my vehicle serviced. I'm glad I went to Ed Morse. The professionals in the service department were quick and the price was reasonable. I will be returning for all my service needs. Thank you. More

by jgeraci23 Verified Customer Verified Customer

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Charles was so kind and professional when we had a car situation. He kept me informed of what was needed to repair as well as costs. He was able to get our car in sooner than we expected and repaired in o situation. He kept me informed of what was needed to repair as well as costs. He was able to get our car in sooner than we expected and repaired in one day. Very satisfied with him and the service crew! More

by PRES1 Verified Customer Verified Customer

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My service is always done at this dealership! Excellent service and courteous staff, highly recommend. Excellent service and courteous staff, highly recommend. More

by SANDYT47 Verified Customer Verified Customer

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