Charlie Cauffman

Polite, thorough, provide recommendations, options for droping the truck off, service remonders. They're good dudes (dudettes) droping the truck off, service remonders. They're good dudes (dudettes) More

by tfmcdonn Verified Customer Verified Customer

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Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More

by clubnev Verified Customer Verified Customer

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The service was great and not a long wait. I will be coming back again I will be coming back again More

by audragordon47 Verified Customer Verified Customer

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wonderful service. ...prompt and courteous.... they make my life ez ... great communication always thanks smc ...prompt and courteous.... they make my life ez ... great communication always thanks smc More

by JEROME_MC Verified Customer Verified Customer

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Great service and enjoyable to deal with. Service takes a little time but I do feel confident in the quality of the repairs Service takes a little time but I do feel confident in the quality of the repairs More

by shorebilly68 Verified Customer Verified Customer

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Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! More

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Two and a half hours to get a oil change and then they didn't top all my fluids off didn't top all my fluids off More

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Rachel Coyne was extremely accommodating and informative on what needed to be to be done to my car. Waiting room comfortable. on what needed to be to be done to my car. Waiting room comfortable. More

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Rachel was very thorough and friendly. Great communication as well. It’s the only place I take my car. Great communication as well. It’s the only place I take my car. More

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I'm surprised that the dealer did not even vacuum the car when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warra when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warranty service. Is it really? I'm not much value. It has been swept aside. And now are they going to go for a more traditional defensive approach of seeking UK references and determine. More

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