Charlie Cauffman

Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up ! More

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Two and a half hours to get a oil change and then they didn't top all my fluids off didn't top all my fluids off More

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Rachel Coyne was extremely accommodating and informative on what needed to be to be done to my car. Waiting room comfortable. on what needed to be to be done to my car. Waiting room comfortable. More

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Rachel was very thorough and friendly. Great communication as well. It’s the only place I take my car. Great communication as well. It’s the only place I take my car. More

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I'm surprised that the dealer did not even vacuum the car when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warra when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warranty service. Is it really? I'm not much value. It has been swept aside. And now are they going to go for a more traditional defensive approach of seeking UK references and determine. More

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Helpful, knowledgeable. Rachael was great! Waiting area is not friendly, very cold setting. I have been to dealerships that care about customers. There was a very foul mout Rachael was great! Waiting area is not friendly, very cold setting. I have been to dealerships that care about customers. There was a very foul mouthed man there-- it think he is higher up! I will take his picture next time. One of those without much knowledge of the English Language and had to use "F-words to support his comments." More

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Koons of Easton is always pleasant especially Charlie in the service department. Great service always the service department. Great service always More

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Great service appt. David was very helpful and friendly. Totally satisfied !!! My experience has been very positive !! David was very helpful and friendly. Totally satisfied !!! My experience has been very positive !! More

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Everyone is very nice there an service team did my 10,000 mile service great mile service great More

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In particular, I like the concierge service they do a good job of staying in touch so that I know what is going on. good job of staying in touch so that I know what is going on. More

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