Charlie Day
Charlie Day at Chapman Chevrolet

Charlie Day

Service Advisor

Chapman Chevrolet

6925 Essington Avenue
Philadelphia, PA 19153

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4.4
10 Reviews
4.4

10 Reviews

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10 Reviews of Charlie Day

August 05, 2026

Dealership Rating
Employee Rating

By far the worst service department I have ever encountered!! Charlie the service advisor and Bob the service manager are the most incompetent individuals! I should have done more research before b More

by Phillygirl1970
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob

Aug 17, 2026

Chapman Chevrolet responded

We’re very sorry to hear about your experience with our service department. This is not the level of service we want any customer to receive. We take your concerns seriously and would appreciate the opportunity to review what occurred and address the matter directly. Please contact our dealership’s management team at your convenience so we can discuss your experience and work toward a resolution.

November 10, 2025

Dealership Rating
Employee Rating

Purchased a brand new trax and taking it back in for the 3rd check engine light within 6 months! FRUSTRATED!! More

by skelly15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonatha Hathaway

Nov 13, 2025

Chapman Chevrolet responded

This Review belongs to Chapman Chevrolet 6925 Essington Ave Philadelphia PA 19153 I will forward to them Thank You Lincoln Overholtzer Owner loyalty Manager Chapman Nissan Cell 484-467-0796 Thank You

Nov 13, 2025

Chapman Chevrolet responded

Hello skelly, You have Reviewed Chapman Nissan not Chapman Chevrolet. I have forwarded your concers to our sister store and they will be reaching out to you Asap. We would be grateful if you would Please remove your review for our site. Kind Regards Lincoln Overholtzer Chapman Nissan Owner Loyalty Manager my cell is 484-467-0796

August 22, 2025

Dealership Rating
Employee Rating

Chapman customer service has been great and they are willing to help out in any way that they can. More

by khalljr247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2025

Dealership Rating
Employee Rating

Great service from Chapman Chevy. Quickly did my inspection and were great with my car! More

by vae.victis82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway, James Green

July 09, 2025

Dealership Rating
Employee Rating

It was clean. It had fresh coffee People were real nice and sad People was real nice inside.They treat you real good More

by pooch7232
Recommend Dealer
Yes

Other Employees Tagged: Charlie Day

July 05, 2025

Dealership Rating
Employee Rating

Excellent job with always fixing and servicing all of our vehicles. We at Forget Me Knot appreciate it More

by m.robinson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway, James Green

July 04, 2025

Dealership Rating
Employee Rating

Always a pleasure to be Service by the Chapman Service team. Quick and accurate service. More

by woodkaren71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway, James Green

July 03, 2025

Dealership Rating
Employee Rating

I was serviced promptly and professionally by John. John also assisted me different options to pay for my service, by letting me know and opening a Sunlet credit card. John was just overall pleasant an More

by rg66259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway

July 02, 2025

Dealership Rating
Employee Rating

Very courteous and prompt. In and out on a vehicle check up, fluid changes and tire rotation. More

by dmurraymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway, James Green

Jul 03, 2025

Chapman Chevrolet responded

Hi dmurraymer, Thank you for the great feedback! We're glad to hear your visit was quick, courteous, and efficient. It's always our goal to provide fast, quality service—looking forward to seeing you again next time! Best regards Lincoln Overholtzer cell 484-467-0796 Chapman Auto Group

July 01, 2025

Dealership Rating
Employee Rating

I appreciate the friendly reception that is given upon arrival and the explanation given for the service provided. More

by rahmanrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonatha Hathaway, James Green

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