Charlie Johnston | Page 4

This dealership did everything they could to get me in this truck. The salesman was helpful, polite and all around a great person. this truck. The salesman was helpful, polite and all around a great person. More

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Friendly and efficient. Very easy to work with while we went through the buying process. went through the buying process. More

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I am probably one of the most persnickety individuals to rate, review or use my name and reputation to attach to something like a motor vehicle, dealership. However, there are legitimate exceptions. A tru rate, review or use my name and reputation to attach to something like a motor vehicle, dealership. However, there are legitimate exceptions. A trusted friend Baylor Lance at KTD Tires directed me to his longtime family friend, Charlie. Let me just write his name out: Charlie Johnston, Kernersville Dodge. Why? Because if you are in the market for a new vehicle, you really have to understand that in that business there's a lot of stress and trickery behind the scenes of many automobile dealerships. Sad but true. At Kernersville Dodge, the script is completely flipped. Having owned Mercedes-Benz, BMW, Lexus, Toyota, Honda, even back to the days of AMC (telling my age), I've got about 43 years of experience purchasing a myriad of cars, trucks and motorcycles. During those years I've experienced many levels of professionalism, good to the not so good. Charlie Johnston was unequivocally the BEST sales guide through the entire experience. I sat down with Charlie to discern what my needs and wants matched the type of rig I needed to pull a new 46ft RV. Charlie then, switching gears showed me what he had available, stress-free and professionally. We searched the lots driving many vehicles, comparing one with another. Charlie knew what I needed and helped me narrow down the choices like butter. Finally, (and this is important) Johnston completed the deal for me without the normal back & forth many dealers input into the sales process. That did NOT happen with me. After discussing financing in a very conversational and casual way, he got up from his desk, talked with his finance people and came back with a deal. He handed me the keys with ZERO anxiety and a deal that I was more than happy to accept. AMAZING JOB Charlie! But the story doesn't just stop there. EVERY PERSON at that dealership that I came in contact with before and after the sale gave me the most personal, professional and genuine handling from the financial officer, the cashier, even a new friend Paul in the parts department. I have never left a dealership after purchasing a nearly $90,000.00 vehicle as happy as I did last week. I have to add the way the dealership is laid out, the processes, the people you interface it's all so smooth and well-thought. Of special note is Eddie in Finance. At the end of the deal when you’re signing away, you could not ask for a more knowledgeable, professional and patient gentleman. To be candid, I am nearly flabbergasted at the ease and wonderful experience I had purchasing my 2022 Dodge Ram 3500 Longhorn Limited Edition. This is my first Dodge and I never expected to feel the way I do. Whoever is managing Kernersville Dodge get's FIVE Stars in my book. KUDOS and UBER well-done! More

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Everyone was professional and helpful. Staff was knowledgeable and accommodating and pleasant to work with. knowledgeable and accommodating and pleasant to work with. More

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I am very pleased with the excellent service that I received at Kernersville Dodge. I knew exactly what vehicle I was looking for before contacting this dealership, but really was overwhelmed with the received at Kernersville Dodge. I knew exactly what vehicle I was looking for before contacting this dealership, but really was overwhelmed with the one on one attention that I got when dealing with Cheyenne and Charlie. They stayed in touch and kept me informed of the status of the vehicle that I was waiting for. If there was a higher rating than five stars, Charlie and Cheyenne would surely deserve it. It was such a pleasure to have dealt with these individuals. More

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Bought my Grand Cherokee L Overland and couldn’t be happier! Great customer service and friendly staff! The process was seamless and I highly recommend purchasing from them! happier! Great customer service and friendly staff! The process was seamless and I highly recommend purchasing from them! More

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Kaylin helped us with our new Ram purchase. Very patient and accommodating would recommend her to anyone looking to buy a new Ram. Always answered e-mails with good information. Our new Ram has exceeded my and accommodating would recommend her to anyone looking to buy a new Ram. Always answered e-mails with good information. Our new Ram has exceeded my expectations. More

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I enjoyed all the attention I got from everyone and I really enjoyed working with Charlie on the purchase of my new car. I'd bought my last 6 vehicles from north point but I'll be back to kernersville do really enjoyed working with Charlie on the purchase of my new car. I'd bought my last 6 vehicles from north point but I'll be back to kernersville dodge from now on. Thanks Ken More

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Went to purchase a truck and was able to get true satisfaction Charlie Johnston was the best. He makes you feel important and your top priority. Greatest customer service of all. satisfaction Charlie Johnston was the best. He makes you feel important and your top priority. Greatest customer service of all. More

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Charlie is a good salesman he treated me very well the only problem I did not get to take my truck home the same day it had to be worked on so I have to drive back again its 90 miles only problem I did not get to take my truck home the same day it had to be worked on so I have to drive back again its 90 miles More

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