Charlie Odden
Charlie Odden at North Country Ford Lincoln

Charlie Odden

Reconditioning Coordinator

North Country Ford Lincoln

10401 Woodcrest Drive NW
Coon Rapids, MN 55433

4.7
62 Reviews
4.7

62 Reviews

Write a Review

62 Reviews of Charlie Odden

October 15, 2026

Dealership Rating
Employee Rating

Was able to schedule an appointment in a fairly quick time that made it possible to get the job completed by my timeline More

by thebestest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz

Oct 15, 2026

North Country Ford Lincoln responded

We’re glad we could accommodate your schedule! Thanks for choosing North Country Ford and we hope to see you next time!

October 11, 2026

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Employee Rating

Outstanding service. Work was done in a timely manner. Prices were reasonable. I have no complaints & will be returning for more service down the road. More

by Gordy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher

Oct 11, 2026

North Country Ford Lincoln responded

Hi Gordy, we're honored by your kind words! Thank you for choosing North Country Ford and sharing your experience. See you next time!

October 11, 2026

Dealership Rating
Employee Rating

They are super friendly and very helpful. Would definitely recommend and I will be back. More

by myale3280
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz

Oct 11, 2026

North Country Ford Lincoln responded

Thank you for your confidence in North Country Ford, and for your business. We are grateful to have you as a customer!

October 07, 2026

Dealership Rating
Employee Rating

They do a very good job of maintaining my vehicle and keeping me posted on issues that could be rising. Give them an A+. More

by russlejcher
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz , Rick in sales

Oct 07, 2026

North Country Ford Lincoln responded

Thank you for the awesome feedback! Keeping you informed and your vehicle in top shape are always our priorities. We look forward to seeing you again at North Country Ford. Safe travels!

October 01, 2026

Dealership Rating
Employee Rating

My F150 had a recall item which NOrth Country Foed was able to help my update. Friendly staff to greet me and take vehicle. I waited for truck in thier clean comfortable Customer lounge. My truck was upd More

by Johnreiter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz

Oct 01, 2026

North Country Ford Lincoln responded

John, it's great to hear you are happy with your truck's updates! Thank you for choosing North Country Ford. Safe travels!

September 25, 2026

Dealership Rating
Employee Rating

Was charged $150 for oil change/tire rotation then sent a coupon oil change $50 More

by debpersing
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Dave Christopher, Chris Schultz

Oct 05, 2026

North Country Ford Lincoln responded

I'm sorry that you were not satisfied with your experience. I would really appreciate your feedback, and I'd like the opportunity to discuss your visit further. I will search for your contact information but in case I can't find it, would you consider contacting me? Thank you, Bill Johnson - Service Manager - 763-331-7062

September 14, 2026

Dealership Rating
Employee Rating

Needed a recall fix done. Used mobile service. They were right on time promised and very efficient. More

by Tomap809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz

Sep 15, 2026

North Country Ford Lincoln responded

Thanks a million, from the North Country Ford Team!

September 13, 2026

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Employee Rating

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes c More

by Jason Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Andy Malm, Tom Reil, Mark Tallarico, Chris Schultz, Chad Bender , Ryan (Service Manager). 100 STARS!!! ⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫⭐🌟💫

Sep 14, 2026

North Country Ford Lincoln responded

Hi Jason. We take customer feedback seriously, and it's upsetting to know that you had such a negative encounter. I would appreciate the opportunity to speak with you directly about what happened so we can address this issue and improve our service moving forward. Please call me anytime. Thank you, Bill Johnson - Service Manager - 763-331-7062

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

Sep 22, 2026

Jason Bates responded

Ryan service manager at North Country Ford is ABSOLUTELY AMAZING at what he does!!! Ryan is PHENOMENAL with his customer service!!! Ryan is OUTSTANDING with his communication!!! Ryan GENUINELY takes care of his customers!!! I needed to get my car in for service and Ryan got me in sooner than I expected with a rental!!! Ryan gets the job done!!! No questions asked!!! Thank you Ryan!!! I TRULY APPRECIATE YOU!!! The service manager Ryan is kind and respectful. This guy Ryan who is actually the service manager should be given a raise and a promotion as soon as possible!!! This guy is top-notch!!! Ryan is understanding to customers needs. He has compassion and empathy when it comes to dealing with customers. My interaction with the service manager Ryan at North County Ford has made me feel valued and respected as a customer!!! With that being said. I will ALWAYS be a LOYAL customer to North Country Ford!!! THANK YOU RYAN!!! I APPRECIATE YOU!!! 🙏🏼 Fortunate for my experience with service manager Ryan!!! It has TRULY given me a GREAT experience with this place!!! ❤️ Mark is an awesome salesperson great customer service skills very kind and polite great at what he does the financing Guy Tom is also amazing!!! Tom Reil finance advisor is ABSOLUTELY PHENOMENAL at what he does!!! I really want to recognize him!!! This guy don't mess around and 💯% gets the job done!!! No questions asked!!! Thank you Tom! Andy service manager is phenomenal at what he does top-notch amazing customer service!!! Somebody please give Andy a raise and they promotion as soon as possible seriously!!! This guy here goes above and beyond and truly takes care of his customers!!! Service advisor Taylor is also phenomenon she takes care of business and goes above and beyond this place is phenomenal!!! I absolutely loveMark he is the best in the business!!! 💖 Jake over in the QuickLane is the BEST!!! Customer service at it's FINEST!!! JAKE IS TOP NOTCH!!!🚀 Service manager Ryan was EXTREMELY HELPFUL and a BLESSING!!! Very PROFESSIONAL!!! Service manager Ryan gave me an OUTSTANDING experience at North Country Ford!!! I WILL ALWAYS BUY A VEHICLE FROM HERE AS LONG AS I LIVE!!! Somebody please recognize Ryan for his professionalism and how he treated me as a customer!!! Because this guy is ABSOLUTELY AMAZING!!! 🥳 Emily at North County Ford is also AMAZING!!! Somebody please give her a raise and a promotion as soon as possible!!! 💰

September 12, 2026

Dealership Rating
Employee Rating

Great and professional service! Got everything I needed done in a timely manner with no issues! More

by Izzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Christopher, Chris Schultz , Eric

Sep 12, 2026

North Country Ford Lincoln responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at North Country Ford!

February 06, 2026

Dealership Rating
Employee Rating

10/10 would buy from here again, everything was fast, friendly and felt sure during the entire process. More

by C.Plaster
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
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