Charlie Smith | Page 11

Satisfied Have purchased my share of vehicles over the years and have dealt with Cochran for at least 25 of them. I have been treated as a valued customer and Have purchased my share of vehicles over the years and have dealt with Cochran for at least 25 of them. I have been treated as a valued customer and in a professional manner each time. That business model has served them well over the years...they get it...something a lot of businesses could learn from. On occasion when a service problem would arise they made every effort to resolve it in a timely manner and to the satisfaction of the customer. I have not experienced a problem with any of their staff or technicians. Their waiting areas are clean and comfortable which makes the wait less stressful. Not every experience will go perfectly but the effort to do so was always there. More

by seastorm11n Verified Customer Verified Customer

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Excellent No Hassle Purchase My family and I have bought several vehicles from Cochran Hyundai. As before, there was no price haggling, no pressure to purchase "now" or for added My family and I have bought several vehicles from Cochran Hyundai. As before, there was no price haggling, no pressure to purchase "now" or for added unwanted features. Trade in value was fair. My time there was respected. More

by pattyg0 Verified Customer Verified Customer

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A Great Overall Experience We had already explored the 2016 Sonata at another dealership, but didn't feel comfortable working with them. We decided to check out Cochran and imm We had already explored the 2016 Sonata at another dealership, but didn't feel comfortable working with them. We decided to check out Cochran and immediately had a different experience. Charlie greeted us as we were looking at the cars on the lot... There were plenty to check out! His first question wasn't "How much do you want to spend?" Instead he asked us what we were looking for and informed us on the ins and outs of each vehicle/package. We took a test drive and WOW what a difference! Instead of test driving a smokey dirty car, we were in a new Sonata that smelled and felt new. Charlie said that he could find one just the way I wanted - color, sorry package, and within the budget. He definitely did! When we started to crunch numbers, Heather worked with us to keep the car in the budget and get it in the road. I couldn't find the title to my trade-in, but Heather told me exactly what I needed to do to have a new one requested so I could leave that night in a new car. I'm very pleased with my car buying experience at Cochran. I got the car I wanted at a price I couldn't argue with. Car buying is always an anxiety filled experience for me, but Charlie, Heather, and the Cochran team pit me at ease. More

by AshleyLHoover Verified Customer Verified Customer

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My 2016 Elantra Nice experience. Everyone was very helpful and knowledgeable. I will definitely recommend this dealership and salesperson. My questions were answer Nice experience. Everyone was very helpful and knowledgeable. I will definitely recommend this dealership and salesperson. My questions were answered in a way that I understood the answers. Thank you all. More

by wpspak Verified Customer Verified Customer

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taking stress out of car buying. most people would agree purchasing a car can be stressful. Deciding type of car, what extras to include and settling on a price are tough decisions. T most people would agree purchasing a car can be stressful. Deciding type of car, what extras to include and settling on a price are tough decisions. The two Charles I dealt with helped ease that stress by patiently listening to my concerns and then doing their best to make sure I was completely satisfied with my selection. More

by ulci4 Verified Customer Verified Customer

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My new car I am so pleased with my new purchase & the improvements Hyundai has made. The glove box isn't so heavy nor is the center storage lid. I love the col I am so pleased with my new purchase & the improvements Hyundai has made. The glove box isn't so heavy nor is the center storage lid. I love the color of my vehicle also. More

by jlanza0 Verified Customer Verified Customer

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Salesman Have dealt with Charlie Smith a number of times and are extremely please with him. I would recommend him to anyone who is looking to get an honest de Have dealt with Charlie Smith a number of times and are extremely please with him. I would recommend him to anyone who is looking to get an honest deal. More

by dixieplumpa Verified Customer Verified Customer

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Why Chochran's Hyundia Dealer is our "to go to" Car Dealer We have been loyal Hyundai supporters and customers for many years. We have always been treated with kindness and professional attention. The employ We have been loyal Hyundai supporters and customers for many years. We have always been treated with kindness and professional attention. The employees that took care of us were Charlie Smith (sold us our car) and Heather Champion (helped us with all of our financial and extra information we needed). They were each very helpful and very complete with any questions or concerns we needed to have answered or taken care of. We will continue to be very grateful customers for your good service and amazing employees. Ken and Barbara Metz More

by kbmetz2087 Verified Customer Verified Customer

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Great job Charlie was able to find the car I wanted in the color I wanted from another dealership and get it to me in a relatively timely fashion. Charlie was able to find the car I wanted in the color I wanted from another dealership and get it to me in a relatively timely fashion. More

by ANDREAPURCELL1 Verified Customer Verified Customer

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GREAT SALES MAN AND SERVICE!!! AGAIN GREAT SALES MAN!! OVERALL EXPERIENCE WAS EXCELLENT! WHAT IS LEFT TO SAY ABOUT A GREAT EXPERIENCE. I WOULD NOT HAVE BO SALES MAN AND SERVICE!!! AGAIN GREAT SALES MAN!! OVERALL EXPERIENCE WAS EXCELLENT! WHAT IS LEFT TO SAY ABOUT A GREAT EXPERIENCE. I WOULD NOT HAVE BOUGHT THE CAR THAT I DID IF IT WAS NOT FOR MY SALESMAN. More

by swordfish_1099 Verified Customer Verified Customer

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