Charlie Smith | Page 23

This is my first new car. So far so good. Very friendly. I would go to this dealership again in the future. Overall a very positive experience. I would go to this dealership again in the future. Overall a very positive experience. More

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Charlie was absolutely amazing when helping me pick out a new car. Fresh out of college and starting a new job, I was really looking forward to buying my first car. When speaking with Charlie, I felt no pr new car. Fresh out of college and starting a new job, I was really looking forward to buying my first car. When speaking with Charlie, I felt no pressure whatsoever, and he gave me different options when I said I was looking into purchasing a certified pre-owned Hyundai Elantra or leasing a new 2012 Elantra. He was incredibly helpful and friendly and made me feel confident in knowing I was making the right decision. I left the dealership today with no regrets on leasing my 2012 Elantra. I wish there were more honest and friendly salesman like Charlie in the world! More

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Charlie was fast and freindly, and definitely knew his cars. It is nice to be able to let him help you choose, just as if it were you choosing, IF you had all his information and experience. Worked with cars. It is nice to be able to let him help you choose, just as if it were you choosing, IF you had all his information and experience. Worked with me to make this the smoothest and fastest transaction possible. Thanks. More

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I recently dealt with another Hyundai dealership. They made promises they couldn't keep. I went to #1 Cochran,Monroeville and dealt with Charlie and Tom. The offer I got on my trade in and on the new car made promises they couldn't keep. I went to #1 Cochran,Monroeville and dealt with Charlie and Tom. The offer I got on my trade in and on the new car went FAR BEYOND my expectations. They made sure I got the best APR and most on my trade in. I would for sure recommend this dealership. I traveled an hour thinking I was just wasting my time, but they gave me the absolutely best deal I could ever dream of. More

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My experience from start to finish was fabulous. I literally drove away in my new car less than 24 hours from the moment I walked through the door. I would recommend Charlie to anyone that I spoke to literally drove away in my new car less than 24 hours from the moment I walked through the door. I would recommend Charlie to anyone that I spoke to. Whenever it is time to buy a second car I will absolutely go back to #1 Cochran Hyundai and ask for Charlie. More

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Very no pressure sales and very friendly. Glad to let you look over the vehicle without breathing down your neck. Salesman even came in on day off to accommodate my schedule. you look over the vehicle without breathing down your neck. Salesman even came in on day off to accommodate my schedule. More

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My daughter and I had a horrible experience with a lease at a local dealership (Day Chevrolet)and were going to go down there and see what our options were. As we pulled out of the street I suggested that w at a local dealership (Day Chevrolet)and were going to go down there and see what our options were. As we pulled out of the street I suggested that we ride out to Cochran first. I had purchased a car there years before and was pleased with them. We got to Cochran and started to look for someone who could answer some questions for us. (We had no idea of what we wanted, or what we could afford at this time.) Along came Charlie to see if he could help us. He had no idea of what he was getting into. He was extremely helpful,and patient as my daughter looked at cars, colors, interiors, not at all pushy like the typical car salesman. We did take a car on test drive and she loved it. We went inside and he consulted Heather Champion to work with us and get the financing done. As it turned out after a few hours that was not the car we could comfortably afford. So we started all over. We were there for the entire day, dragging this man through the same thing again, and hassling Heather to work numbers. We left on Saturday night frazzled as to what we should do. Monday morning came and I got several calls from Heather, who was still working with Charlie to get us the best fit. We returned after work and was there again for a few hours, picking and chosing & test driving and when we finally left the lot my daughter was a proud and very happy owner of a Hyundia Elantra that she could afford and we were thrilled with. We could not have been treated better. Thanks again to both of you for your help. More

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We experienced very friendly, courteous service with all employee contacts..All of our questions were answered and they thoroughly reviewed everything regarding our new Hyundai with us.. employee contacts..All of our questions were answered and they thoroughly reviewed everything regarding our new Hyundai with us.. More

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I was very pleased with my service at #1 cochran. charlie was very knowledgable and answered all of my questions honestly. He was patient and I never felt pressured. He went out of his way to make sure that was very knowledgable and answered all of my questions honestly. He was patient and I never felt pressured. He went out of his way to make sure that I was satisfied with my purchase. I appreciate the great service. More

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Everybody was very friendly and helpful. We found exactly the car we wanted and the sales person was very informative. We would recommend this dealership to our friends. exactly the car we wanted and the sales person was very informative. We would recommend this dealership to our friends. More

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