Chase Greninger

I give one star for the snacks. I went to Murdock dealer for a test drive and arranged an appointment with the salesman. As soon I got to the dealer the salesman said:" The car that I went to Murdock dealer for a test drive and arranged an appointment with the salesman. As soon I got to the dealer the salesman said:" The car that you were looking for isn't at the dealer ( I was looking for a 2022 Tucson Hybrid for a good price of 25,000)". I was so disappointed that these guys had a horrible strategy used for other dealers. The salesman invited me for a test drive in a similar car but no hybrid. I agreed to take it because I wanted to know if this car model would fit my needs. When I finished I was curious about the final price description: my god what was my surprise: The total car price was about 5-6 K about the market including double the amount in doc fees and accessories that I never asked for. Managers used another strategy: Salesmen got off their desks and approached saying: "If the car price is good are you going to buy it" horrible representation for managers. If you want to lose your money and time welcome to this dealer. More

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Im sorry that I purchased from them. Purchase expierence inadequate communication re actual loan rate, interior color posted incorrectly on line, unnecessary delayed payment for my trade in, car not ready w inadequate communication re actual loan rate, interior color posted incorrectly on line, unnecessary delayed payment for my trade in, car not ready when I arrived, salesman not returned my calls post sale and they were more concerned about themselves than customer. Only the fiance manager was professional. They lost my trust. More

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Good buy, but hidden charge. From when I first arrived at the dealership I was welcomed and shown the car I was looking at immediately. Trying to get a certain color combination, From when I first arrived at the dealership I was welcomed and shown the car I was looking at immediately. Trying to get a certain color combination, they looked in their system and stated their were none in the western half of the US. When I asked if they had the color combo in the ultimate edition near by, they responded their weren't any out there as well. I had made an offer and as it turned out, a dealership about 5 miles away had the ultimate with the color combination and after speaking with Murdock Hyundai, they had one in Idaho they could have brought down, When asked about the other dealership, I was told they don't do trades with them. I asked them about the confusion and the apologized and we worked out a deal on the car they had in stock. Even with this hiccup I was still satisfied. The one thing they won't tell you is they charge $139 for them to put nitrogen in the tires and this is not optional, nor do they openly disclose this. This is not on an addendum sheet or as far as I could tell posted in the showroom anywhere. I truly believe this is a money grab and if they really wanted to offer this to their customers they would just add this as a perk. I see this as this dealerships only downfall and for $139 they are ruining what could be an amazing experience for their customers, and their integrity. More

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2018 Elantra Glade I had my son in law with me who loves the process of buying new cars. He knew all the games that are played by dealers. You never expect a gre Glade I had my son in law with me who loves the process of buying new cars. He knew all the games that are played by dealers. You never expect a great deal, just a fair one. My son in law helped level the playing ground and I felt like we got one. More

by gaylynnbird1 Verified Customer Verified Customer

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No Integrity! Do not buy a used car here. The sales team works hard to hide defects during the sell process. They only care about the bottom line. I was sold a u Do not buy a used car here. The sales team works hard to hide defects during the sell process. They only care about the bottom line. I was sold a used vehicle that appeared in decent shape. After the lengthy process I discovered a past accident hidden, a major oil leak, and the driver seat completely falling apart which was held in place by the salesman during the test drive. The sway bars were loose and clunking and after a promised tank of gas they failed to fill it up. I called and texted the salesman to look at options and received no response. When I returned to fix the situation the sales manager walked past me twice with no greeting after being requested to come speak with me. Once face to face he played a role of ignorance regarding policies to used car sales and options to remedies. He refused the return option of course and then demanded $900 to fix a leaking oil pan and oil filter housing gasket. After much talk and complaints, apparently Mr Murdock himself authorized $500 to help with the repair on the lemon sold to me. Overall, terrible experience. Never again will I shop Murdock. They lack integrity and care nothing for the customer. More

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Review Chase made the car buying process easy. He answered all my questions about the Hyundai Elentra. I will recommend Murdock dealership to my family and f Chase made the car buying process easy. He answered all my questions about the Hyundai Elentra. I will recommend Murdock dealership to my family and friends. More

by jencas12234 Verified Customer Verified Customer

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my experience with murdock hyundai we had a great experience with your dealership and our salesman chase was very personable and gave us all the information we needed. we were able to g we had a great experience with your dealership and our salesman chase was very personable and gave us all the information we needed. we were able to get the car we wanted More

by piggygirl564 Verified Customer Verified Customer

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Santa Fe purchase My wife and I currently owned 2 Hyundai vehicles, and knew what we were looking for (Santa Fe, or Santa Fe Sport). Chase was great in helping us find My wife and I currently owned 2 Hyundai vehicles, and knew what we were looking for (Santa Fe, or Santa Fe Sport). Chase was great in helping us find the vehicle we wanted. Good experience! More

by jrgree999 Verified Customer Verified Customer

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Alicias Excellent work done on helping me out. You guys are doing such a good job at selling cars. I am definitely going to recommend you to all of my friends Excellent work done on helping me out. You guys are doing such a good job at selling cars. I am definitely going to recommend you to all of my friends and family members. More

by acge123 Verified Customer Verified Customer

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Fantastic!! Chase is a salesman who seems more like a friend than a pushy salesman! And he directed me to a car that I LOVE! It is everything I was looking for.. Chase is a salesman who seems more like a friend than a pushy salesman! And he directed me to a car that I LOVE! It is everything I was looking for... And more! Thank you so much!! More

by raquel.jorgensen Verified Customer Verified Customer

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