Overall outstanding.Prompt.Good attention to detail.Oil change and multipoint check Good evaluation and update.Extended warranty .w Mark.Evaluted what was covered and added 4 years.Chase advised on future service work well.
"MR. Porter was extremely professional and detail"
Mr. Porter was very knowledgeable of the maxima. Informed me of what needed to be completed for the purchased. I has impressed that I got higher price from Carmax than the dealership offer, the dealer ship got very close to the offer to save me time.
I was so pleased with my recent visit to the Nissan dealership. I was in/out in a timely fashion. My Sales Representative was Chase. Chase was very pleasant and professional and detailed oriented. He went over all the details in depth and explained them to me with out being rushed or hurried. I was completely satisfied with my visit.
The dealership is very responsive to customer needs This service is fast and efficient and the staff is very friendly and courteous The waiting area is clean and has excellent coffee !
"Excellant Service HBG Nissan"
Knowledgeable advisors who are patient with my questions of the services and issues with my car. The ability to accomdate my needs and aware of my time.
"Repair faulty vehicle air conditioner."
Had to bring the vehicle back twice to get what had been diagnosed originally by an independent auto repair shop to replace the compressor and condenser for the 2013 Nissan Altima. Dealership stated that they could only find a faulty condenser and replaced it. Within minutes upon leaving the dealership, the AC was not operating up to factory specs. Also heard a rattling noise under the hood and when I checked it out, the engine splash was hanging by one (1) bolt. The other four (4) were missing. I returned the car to the service department where Chase King took extraordinarily good care of me. He listed to me issues, set up a rental car for my use while the issues were addressed. The tech's found a faulty compressor - their report said that it was bent - and replaced it. The car is running perfectly and the way that Chase and his team addressed my issues will ensure that I take my vehicle back there for routine and warranty maintenance.
"Professional Reliable service"
Professional, reliable friendly service. Car was completed within the estimated time frame. Provided recommendations and clearly explained all the necessary work. Pleased with overall experience. Both service men were very knowledgeable and professional.
"Excellent customer service "
Always excellent service. Chase King is outstanding in precision, knowledge and seeing that a job is well done through hands-on, if necessary. Very personable.
"Excellent Customer Service"
Came in for an oil change and was also due for 60,000 mile service. The technician gave me all of the things that needed servicing and told me I could come back at a later time to perform the maintance.
I am thoroughly pleased with the purchase of my 2018 Nissan Altima. I did not expect to make a new car purchase, but the deal was too good to ignore. The vehicle is amazing. I actually look forward to getting into my car every day even if it's only a short trip running errands. I am completely satisfied with my new Nissan Altima!!