Chase Kirby | Page 2

Polite Friendly shop was clean interior was clean and bright I wish the service department was thinking of the customer but it seems it’s all about the dollar. I had the thermostat replaced and now look bright I wish the service department was thinking of the customer but it seems it’s all about the dollar. I had the thermostat replaced and now looks like I need the engine coolant sensor replaced. The sensor is just inches away from the thermostat and the intake manifold will have to be removed again to gain access to the sensor. It would have been nice and thoughtful if the service tech and or the service writer would have contacted me and give me a chance to buy the sensor from you and have it replaced at the same time instead of NOW having to pay someone to do the same procedure to replace the sensor. That to me is big in customer service and taking care of your customer for repeat customers. Not real happy even though I did not have to pay for the replacement or labor to replace the thermostat it would make me happy if a service tech and or the service writer sees an item that might be suspicious of need repair or replaced I was giving the option of buy your parts or not. More

by Refuelman Verified Customer Verified Customer

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Lies told to me purchase a veh told them of the issues and then they crawdad out of what I was told so if buy from these people be careful very careful and then they crawdad out of what I was told so if buy from these people be careful very careful More

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Since I'm out of town there are always so great to take me to my appointment and then pick me up. me to my appointment and then pick me up. More

by BKMILL2021 Verified Customer Verified Customer

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Very friendly staff, service is usually quick and hassle free for myself. I have to wait at the dealership in the lobby so I see a lot of the employees pass through and they’re always welcoming even if they free for myself. I have to wait at the dealership in the lobby so I see a lot of the employees pass through and they’re always welcoming even if they’re not the original employee helping me. More

by edenton1829 Verified Customer Verified Customer

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Thankful for the team at patriot ! They always go above and beyond to make sure my needs are met They always go above and beyond to make sure my needs are met More

by gshaw1982 Verified Customer Verified Customer

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By far the best service department in town. Super fast and friendly service. I highly recommend. Super fast and friendly service. I highly recommend. More

by L&Dking Verified Customer Verified Customer

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Good people helped me get in a great used truck and made it as painful as possible it as painful as possible More

by recoveryguard69 Verified Customer Verified Customer

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I would like it to be easier to talk to a person but otherwise they take great care of my service needs. otherwise they take great care of my service needs. More

by jdenton5659 Verified Customer Verified Customer

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I went in for a PM and tire rotation. I have been hearing a noise and they knew exactly what it was. Got the part and fixed it while I waited I have been hearing a noise and they knew exactly what it was. Got the part and fixed it while I waited More

by justintime29 Verified Customer Verified Customer

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It was great. Pablo was a very awesome sales person. Very polite and helped in every way possible. Pablo was a very awesome sales person. Very polite and helped in every way possible. More

by bretadoalisha5 Verified Customer Verified Customer

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