"Such a great experience buying a used car!"
I was very hesitant about going to a dealership that I didn't know, especially one outside of the city I would have to take a $25 car ride to. I don't speak the car "lingo" very well and was afraid of being taken advantage of. Mia, my car salesperson, was seriously amazing! She answered all my questions, and was helpful with explaining everything carefully. My boyfriend and I feel that I got honest answers and a very reasonable price for my new vehicle. I did have an issue at the end with a high Etch fee that I somehow didn't catch before signing, but they were wonderful and helped me resolve the issue right away. They also take CREDIT which is so great, because you can get all those CC points. Highly recommend this dealership! Ask for Mia! :)
Other Employees Tagged:
"Sales and service were as expected I’ve got 5 cars from..."
Sales and service were as expected
I’ve got 5 cars from them over the years and am very impressed with the whole car buying experience
"Chase was very Professional and really knows cars. Found..."
Chase was very Professional and really knows cars. Found me the perfect car to fit my needs and I was very happy with the price. I have bought several cars at Arlington Acura. I would recommend the Acura store to anyone looking for professional service and lots of good choices to choose from.
"Professional and courteous "
Always excellent and prompt service. All the personnel are courteous, very helpful and professional. The work is always completed and done right the first time.
Good customer services, and a friendly place to visit. Everyone in the building treated me like a family and I got an astonishing deal by Sam Adam. I love u all at Arlington Acura at Palatine!
"My Experience "
Very nice sales people . Very helpful & willing to please . I left with my new car & a FULL TANK OF GAS. They help program my phone for me into the car
"Professional and friendly "
Bought a pre-owned SUV on Monday. They were absolutely professional. Our salesman Michael was very friendly, knowledgeable, and honest. The finance manager Ideen showed us no pressure car buying experience. He also guided us which finance term would be the best option for us. Also, general manager Chase greeted us when paper work was foams thanked us. I highly recommend Arlington Acura to anyone who is in the market for a car. Thanks guys !!!!!!!
"Acura MDX 2017"
They are so polite and kind people.I am very satisfied with the service.I got a complimentary coupon..Thank’s for the services provided.
- David K
I would recommend RJ to anyone looking for a rep at Arlington Acura. He was understanding, compassionate, and professional. He listened to my needs and helped me get the best deal possible. I look forward to working with RJ when I am due for a new vehicle
"Bait and switch price, unethical/unprofessional "
DO NOT come to this Arlington Acura dealership. They will bait and switch the price on you. Very unethical sales people. Management will claim that the price negotiated by their sales people are not valid therefore the “real” price is much higher. Stay away from this dealership. Go to the Acura dealership in Naperville.