Chase Whaley
Chase Whaley at James Wood AutoPark

Chase Whaley | Page 2

Internet Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.5
24 Reviews
4.5

24 Reviews

Write a Review

24 Reviews of Chase Whaley

March 07, 2024

Dealership Rating
Employee Rating

Chris, chase and Sheldon made the whole process simple and easy!! The next car I buy I will be coming back!!! thanks guys!! Love my new truck!! More

by shayclark87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2024

James Wood AutoPark responded

Thank you for taking the time to review James Wood Chevrolet Denton, Shay. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, James Wood AutoPark Management | 940-591-9663

March 05, 2024

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Employee Rating

Fantastic job! This is my 4th transaction and the dealership is amazing to work with. Well worth the drive north! Dee Ann is outstanding!! More

by stephenH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

James Wood AutoPark responded

Stephen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood AutoPark! If there is anything else we can do for you, please feel free to give us a call. Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2024

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Employee Rating

Awesome personnel, service, selection, and facilities. Informative and willing to research for answers and low decision pressure. More

by mwhaley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

James Wood AutoPark responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Chevrolet Denton again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2024

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Employee Rating

Katie W. went above and beyond to help my wife and I purchase a Yukon! I highly recommend James Wood and Katie. They are honest and transparent. Thanks again, More

by kobyshort22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Wilkins

Mar 02, 2024

James Wood AutoPark responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

January 18, 2024

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Employee Rating

Used internet sales and it was very fast and efficient. Once I agreed upon a vehicle, I went to pick it up, very painless! More

by rogerpatricktx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Gattenby , Did not give me Cadillac choice for vehicle purchased

Jan 21, 2024

James Wood AutoPark responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 13, 2024

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Employee Rating

They did a great job repairing my car. looks like new. Good communication all along the way. The body shop personnel were top notch. Appreciate the good job! More

by phill7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Jeff Ball *****

Jan 16, 2024

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback, Phil. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

December 10, 2023

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Employee Rating

The best experience I've had a dealership ever. No hassle or haggle. I asked for a otd ahead of my visit. No extra unexplained fees. Katie Wilkins and the internet sales team were attentive and ver More

by wilf318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg, Katie Wilkins , Christyn

Dec 12, 2023

James Wood AutoPark responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, James Wood AutoPark Management | 940-591-9663

November 22, 2023

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Employee Rating

I dealt with a lazy, dud of a salesperson. Her name was Rossie Sewell. It took her 5 hours to get to me and then lowballed me on my trade. Gave me an appraisal $4000 lower than any one else, $ More

by Tim Mc
Recommend Dealer
No

Other Employees Tagged: Rossie Sewell

Nov 27, 2023

James Wood AutoPark responded

Thank you for your feedback, Tim. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, James Wood AutoPark Management | 940-591-9663

Dec 14, 2023

Tim Mc responded

Absolutely shocking!!! They still have the trucks I was looking at!! Hahaha

October 21, 2023

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Employee Rating

Great place to do business , this my second buy there, people are very friendly and helpful More

by cossmanroderick9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

James Wood AutoPark responded

Thank you for leaving us this great review, Roderick. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 09, 2023

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Employee Rating

Recently switched from another local Cadillac dealer. Smaller dealer, folks seem very friendly, didn’t feel like a number. I ordered new car through them based on service and sales experience More

by jimpilot5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shellie Tait

Sep 11, 2023

James Wood AutoPark responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

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