Chase Wood | Page 16

Service always does an excellent job when I take my truck in. They are quick and efficient! in. They are quick and efficient! More

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Service. was completed faster than expected. Chase did a great job keeping me informed. I will be returning for my next service. was completed faster than expected. Chase did a great job keeping me informed. I will be returning for my next service. More

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Chase always does a great job and has such amazing customer service skills! He patiently answers all of my questions and addresses any and all of my concerns! The only place I would go to have my Equi customer service skills! He patiently answers all of my questions and addresses any and all of my concerns! The only place I would go to have my Equinox serviced! They make you feel like family! Thanks Chase & Glenn Polk, Sanger for ALL you do to take care of your customers!!! More

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First, I'd like to say, "Thank You", you are the only that has ever cared enough to follow up, or question what I wrote. In Today's time's everyone has some sort of survey site; each one is different t that has ever cared enough to follow up, or question what I wrote. In Today's time's everyone has some sort of survey site; each one is different that require several different logins, that's where the pain in the rear come in, when you're not a computer whiz... As far as undermining employees: most surveys have pre-planned boxes to check, very few have a box for N/A. Yes, you had a place where I could say what a great job Chace did. I retired as an operations manager, I'm from the school, where it a team of employees that make (example only) Chase to be successful. So, by singling out one or two employees to me is undermining other employees. Not to mention, some surveys responses are tied to pay incentives, for an individual & not the team that made them standout. Some are used to collect & sell peoples data, my opinion. I apologize for venting in my earlier response. However, by you calling me out, I have that much more respect for Glenn Polk, of Sanger. Your Dealership is by far superior in customer satisfaction, then any of the other dealerships I've delt with over my 73 years. Great Job to your Team!! Casey More

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I recently had my car serviced at Glenn Polk Chevrolet in Sanger and couldn’t be happier with the experience. The service was excellent, the mechanics repaired my car quicker than was expected and the comm Sanger and couldn’t be happier with the experience. The service was excellent, the mechanics repaired my car quicker than was expected and the communication was great. I would definitely recommend them and will be returning for future services. More

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They found me a truck it took them a while to get me one but it was the right one but it was the right one More

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The person i dealt with was Chase is a so nice,and sweet polite he will provide excellent customer service .I will most definitely recommend anyone to come to Glenn Polk and asd for Chase. polite he will provide excellent customer service .I will most definitely recommend anyone to come to Glenn Polk and asd for Chase. More

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Good Service Chase in service is a great employee I have been completely Satisfied with the Service the 3 time I have been there have been completely Satisfied with the Service the 3 time I have been there More

by CONLEY3060 Verified Customer Verified Customer

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Was having a problem with, what I thought, was fuel leaking from above the gas tank dripping down in front of the rear, drivers side leaf spring. So I took it in for oil and filter change at the same leaking from above the gas tank dripping down in front of the rear, drivers side leaf spring. So I took it in for oil and filter change at the same time. Got the oil and filter changed, tires rotated and found out that it wasn't fuel, instead the additive I was pouring in it had a short spout on the bottle and wasn't going down far enough into the filler neck. This was causing it to drain out of the overflow opening. They cleaned it all up, including the top of the tank...at no charge. Sure enough, I filled up on the way home, used the correct "funnel" to put in additive and not a single drop in two days. Chase was awesome. More

by Clintduncan Verified Customer Verified Customer

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Chase Wood was very helpful, he kept me updated throughout the entire process. I got my car back in a timely manner with friendly customer service. I highly recommend him at Glen Polk in Sanger. throughout the entire process. I got my car back in a timely manner with friendly customer service. I highly recommend him at Glen Polk in Sanger. More

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