Chau Lam

Chau was pleasant during the purchase of my Lexus. I would highly recommend or send people to him. I would highly recommend or send people to him. More

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I had an excellent experience at Steven Creek Lexus. Chau Lam address all my concerns and I had an overall good experience working with Mr. Lam. Chau Lam address all my concerns and I had an overall good experience working with Mr. Lam. More

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The purchase experience with this dealership was excellent -- this was the third car we've purchased there and the experience and level of care is outstanding. Excellent and well run operation that excellent -- this was the third car we've purchased there and the experience and level of care is outstanding. Excellent and well run operation that treats customers very well. More

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Chau is very sweet. He made my entire experience super smooth and helpful. He even got me a better rate compared to the bank. He is knowledgeable, honest, and fast. He made my entire experience super smooth and helpful. He even got me a better rate compared to the bank. He is knowledgeable, honest, and fast. More

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I had a very positive experience at Lexus Stevens Creek. The showroom is professional, the staff are friendly, and the entire process is clear and well-organized. In particular, Chau Lam provided excepti The showroom is professional, the staff are friendly, and the entire process is clear and well-organized. In particular, Chau Lam provided exceptional support. He explained all the options thoroughly, responded quickly to all my questions, and maintained a polite, no-pressure approach. Thanks to his guidance, choosing the right vehicle and completing the paperwork was smooth and easy. I am completely satisfied and would highly recommend Chau Lam and Lexus Stevens Creek to anyone looking to purchase a vehicle. More

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from my years of car purchase experiences, this is the first time ever I enjoyed interacted with and felt well served by the floor team at a dealership. From MR Chau Lam, to MR Robert Riley, Andy Nguyen a first time ever I enjoyed interacted with and felt well served by the floor team at a dealership. From MR Chau Lam, to MR Robert Riley, Andy Nguyen and . They all truly professional and represented StevenCreeks Lexus exemplary in their services. Well done and Thank you! Gentlemen. More

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Chau Lam is an extraordinary person. He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He He does his well job. He carry’s himself with pride, confidence, and kindness. He takes the time with each client and never makes you feel rushed. He takes the time to explain even the smallest detail or question. He is very professional yet very personable. In all our years looking to purchase our vehicles, we have never felt so comfortable. We have and will continue to recommend Chau Lam and Lexus Steven’s Creek to all our family and friends. Thank you Chau, we appreciate your time, patience, and integrity. Best regards, Janice Albers More

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Chau went above and beyond to get my car for me! It was a great experience all around and we would recommend this dealership to anyone in the market for a car. It was a great experience all around and we would recommend this dealership to anyone in the market for a car. More

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My agent was Chau Lam. He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me to decide what I wanted. It was just what I needed. He was awesome!! With no pressure I came to my own decision and so glad I did! I love my new Lexus! The service here was amazing. The care and feeling I was part of their family was so wonderful too. I’ll be back to visit soon since I need to check in with Chau at his insistence. Thank you everyone for your assistance, courtesy and caring. I loved dealing with Chau. He got a hug from me because he is special to me now. I don’t do that with most people. I will recommend him to anyone who plans to come here. And a shout-out to Andy who helped me program my car and phone. His knowledge was most impressive. He was a very patient and sweet young man. What a treasure you have in him! Again, a most positive experience. More

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Chau Lam was my Sales person, he is very professional and excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. excellent on customer service! He was helpful on my purchase, he explained to me the process of getting a car and answered all the questions I asked. He made my purchase went smooth, he gave good advise on how to care for my new car. He is very experienced about Lexus car that I learned from him so much. I have lot of trust in him and the Lexus Stevens Creek. I highly recommend family and friends to shop here. More

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