Che Harris

Che was incredibly polite and helpful in my recent visit to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services tha to Hyundai Catonsville for my oil change service. After the technician had performed the service, Che came by with a list of recommended services that I might want to have done additionally or keep in mind for future visits. I appreciated that I wasn’t put into any position where I felt pressured to add on services right then and there. Che kept a very professional demeanor the whole time, and I truly felt like my opinion as a customer mattered and that the experience was about customer-focused attention and care. The new location is clean, well-stocked with beverages and snacks for customers who wait and a comfortable seating area with large televisions to help pass the time. It was perfect since I had my 3-year old with me as I waited for the service to be completed. The service was also done in under two hours. Thank you to the service team members at Hyundai Catonsville, especially Che, for my great (first, at the new location) service experience. More

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Chris and the whole team were very nice and helpful throughout the entire process. Thank you! throughout the entire process. Thank you! More

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They told me one time (12pm) I ended up getting my vehicle back at 7pm and they kept telling me a time but it wasn’t right. Thank you to Che, She SHOULD be the SERVICE MANAGER! vehicle back at 7pm and they kept telling me a time but it wasn’t right. Thank you to Che, She SHOULD be the SERVICE MANAGER! More

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Fantastic service! God bless you all for the services provided. Nice and clean environment, fabulous God bless you all for the services provided. Nice and clean environment, fabulous More

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I was so glad when they open. I took my car in for regular maintenance and I was greeted by Che Harris. Cha was very helpful, very informative and made me feel like a valuable cus I took my car in for regular maintenance and I was greeted by Che Harris. Cha was very helpful, very informative and made me feel like a valuable customer. She made sure to keep me a breast of everything that was happening to my vehicle, she even informed me I could watch the work being done on the screen in the waiting area. I will continue to take my car back there for service. Thanks More

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