Chelsea Matos | Page 2

Always a pleasure to purchase my Audi’s from Barry & his team. A dealership that provides very courteous & professional service to its clients. Whether it be sales or service, they are 5 star. team. A dealership that provides very courteous & professional service to its clients. Whether it be sales or service, they are 5 star. More

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Brand Specialist, Jeff Sharif was great! Kept the process straightforward and to the point, and made my first purchase (Audi Q3) smooth! Everyone we encountered was professional and helpful. I highly recomme straightforward and to the point, and made my first purchase (Audi Q3) smooth! Everyone we encountered was professional and helpful. I highly recommend this dealership. More

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Mohegan Lake Audi worked diligently to make sure we were able to purchase the pre owned vehicle we were interested in. We needed to arrange for an early disposal on our leased vehicle and they patiently wai able to purchase the pre owned vehicle we were interested in. We needed to arrange for an early disposal on our leased vehicle and they patiently waited until it all came together. Thank you! More

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Mohegan Lake Audi is definitely the place to be! Excellent customer service. My father has been a customer for years and has been very happy with their service. I inquired online based off his recom Excellent customer service. My father has been a customer for years and has been very happy with their service. I inquired online based off his recommendation and Chelsea was very quick to respond. She scheduled me an appointment with Jeff the next day. Jeff is great! He is very personable and helped match me with a car that fit my budget. I felt very comfortable dealing with him and would 10/10 recommend to anyone! More

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A fantastic experience working with the Mohegan Lake Audi team.   Quick and stress-free transaction. I inquired about the vehicle online on a Sunday night and first thing Monday morning Chelsea Matos reached team.   Quick and stress-free transaction. I inquired about the vehicle online on a Sunday night and first thing Monday morning Chelsea Matos reached out.  She was diligent in answering all of my questions and putting forth the initial offer.  .A seamless transition occurred over to Jeff Sharif.  Jeff was both patient and transparent during the entire process as he fielded my questions. Majority of the paperwork was processed electronically and when I picked up the vehicle on Wednesday, I was in and out in under an hour.  One extremely important point to note was that the initial offer put forth by the team was the offer that I finalized.  They put forth a fantastic deal on the very first try; something you don't typically experience.  More

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I recently bought an A5coupe from your deleted hip. The sales person was Jeff Sharif. He was helpful, informative and answered all my questions. He clearly explained a good route to follow. He followed up sales person was Jeff Sharif. He was helpful, informative and answered all my questions. He clearly explained a good route to follow. He followed up and had the car ready and waiting, explained the workings and followed up . More

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I had a very pleasant buying experience buying my 2021 Audi Q5 at Mohegan Lake Audi. I initially went to Audi of Hawthorne in the end of January on a Saturday and had practically taken out my credit card Audi Q5 at Mohegan Lake Audi. I initially went to Audi of Hawthorne in the end of January on a Saturday and had practically taken out my credit card to put down a $2500 deposit but the moment I mentioned that I needed to pick the car up the following Saturday since with work etc. I could not get to my bank till Thursday to grab the title for my Audi A4 to trade the Sales Mgr insisted for the "deal" to close by Monday given the expiration of a $750 incentive. I told them in the end, I would the have to wait and left....I decided to drop by Mohegan and Jeff Shariff offered practically the same Q5 for slightly less with no hassle and was fine with waiting despite incentive - no pressure, no haggling....btw - Audi Hawthorne emailed after I had made the deal and offered an extra $1500 off which would have ended with a lower price for me but, I stuck with Mohegan since they were up front from the start ad what you would expect from an Audi dealership. I also had some interactions with Chelsea when Jeff was not in ad she also was excellent and responsive to my inquiries. More

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I had the pleasure of purchasing my second Audi from Mohegan Lake last week. I can’t express in words how efficient and fast the entire process was. We closed the entire deal in under an hour and left Mohegan Lake last week. I can’t express in words how efficient and fast the entire process was. We closed the entire deal in under an hour and left with a new Q3. In addition to this, I was dropping my son off at daycare one day last week and my Q7 had a service error and wouldn’t start. I decided to call the service department and would you believe that someone drove over to the daycare and helped me out!!! I took the Q7 in for a recall today and received an awesome video going over the work they’re performing! Awesome touch with the 2 minute video. I am highly impressed and recommend this dealership without reservation. D More

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Only the best experience with this dealership. Right from the start, they were on the ball with everything and provided great service. Shoutout to Chuck and Anthony (sales managers) as well as Chelsea from the start, they were on the ball with everything and provided great service. Shoutout to Chuck and Anthony (sales managers) as well as Chelsea (internet department), they were all very accommodating, answering all my questions and requests well. They were all very reasonable and took ownership of my vehicle purchase from start to finish. Kudos to a well-run, reputable Audi dealer in the Tri State Area! More

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One of the best experiences of purchasing a new car!!! It was painless with no hidden agendas and fees, seamless in every way! Thank you! was painless with no hidden agendas and fees, seamless in every way! Thank you! More

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