Cheryl Pierro | Page 3

Cheryl provided friendly, personalized and excellent customer service during my purchase. It was a pleasure! customer service during my purchase. It was a pleasure! More

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I recently had the unfortunate experience with car sales person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Se person Cheryl Pierro at McGovern . My experience started when I dropped off my 2013 outback to have the oil changed and a rear wiper replaced at Service. This is when I met with Cheryl to test drive some new Cars. Cheryl was very informative on showing me all the new features on the Outback and I took it for a ride. When I return to the dealership I popped into the service department to check on my Outback. There I spoke with service advisor Jay Dittbenner. I was informed that basically my sub frame and arm bushings and adjusters were rusted badly. The estimate for this was 4210.00 And of course I need a new tires. I’ve been going to the dealership for the last several years and in fact I was there in the beginning of the summer and had some work done on my vehicle to keep it properly maintained. So from early summer until November apparently the whole bottom of my car started rusting out. Not sure how the bottom of my vehicle can rust out in about four months. However it must be a very good coincidence that since I was looking for a new car, my car was falling apart. My guess is a good old Cheryl that worked at Subaru for 15 years mention this to the service department when I was out on a test . Apparently she has picked up some slick and unscrupulous ways of selling a car. I never mentioned that I wanted to trade my car. In fact, I was getting the oil changed to sell my car to a good friend of mine. I never told the service department that I was shopping for a new car or intended to use it as a trade. In conclusion my experience with Cheryl and Jay and their unethical practices find it morally wrong and troubling. Buyer beware More

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I like the way I was treated by my salesman Travis and the finance person, Tom. They both were awesome! I had fun buying a car from them. Everyone at this dealership was kind, and friendly. I am so impres the finance person, Tom. They both were awesome! I had fun buying a car from them. Everyone at this dealership was kind, and friendly. I am so impressed I will definitely recommend this dealership and Travis and Tom. More

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Travis was able to get me into the car I have wanted for years! He worked with me for over an hour, he was fantastic years! He worked with me for over an hour, he was fantastic More

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