Cheyenne Beaver
Cheyenne Beaver at Lou Sobh Kia of Newnan

Cheyenne Beaver

Service Advisor

Lou Sobh Kia of Newnan

2905 Hwy 34 E
Newnan, GA 30265

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4.8
83 Reviews

Dealership Experience

1 yr

Industry Experience

5 yrs, 11 mos

4.8

83 Reviews

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83 Reviews of Cheyenne Beaver

June 04, 2026

Dealership Rating
Employee Rating

No pressure to get services I didn't want that I could do myself, they got my car in and out in a reasonable amount of time. Treated me well, did a great job. Washed my car too. More

by digitalcablesource
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rivera, Terry Coleman, Denise Harbin , I forgot her name but she did wonderful

June 02, 2026

Dealership Rating
Employee Rating

Staff were very friendly and my car was accepted right on time. Disappointed with the service time though More

by david.spatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2026

Dealership Rating
Employee Rating

After I wad able to get my recall scheduled (by text - yay!), I wad informed the process would take about an hour. An hour and 10 minutes later, I wad headed home. More

by tmcswain30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2026

Dealership Rating
Employee Rating

Excellent service. Respectful and polite. Communication was easy and texting ability was a plus. The waiting room was comfortable and relaxing. Appointment was taken ca More

by veronica.lanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2026

Dealership Rating
Employee Rating

Pleasant, efficient, on time, keeps you informed, does not have record of my previous services More

by mscee131405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback! We’re glad to hear you found our team pleasant, efficient, and communicative throughout your visit. We also appreciate you bringing the service history concern to our attention, and we’ll continue working to improve our customers’ experience. Thank you for choosing Lou Sobh Kia of Newnan!

May 14, 2026

Dealership Rating
Employee Rating

Came in to get a back latch assembly installed that Debbie called to let me know in was in. Pulled into the service drive and was told Debbie didn't work there and Cheyenne greated me. Told what I was More

by kdgojacket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2026

Lou Sobh Kia of Newnan responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your recent service visit. We understand how upsetting it must have been to receive conflicting information regarding the latch assembly and to experience delays and communication issues throughout the process. We also take your concerns regarding the previous brake service very seriously and understand why that experience would impact your confidence in our service department. Customer safety and quality workmanship are extremely important to us, and we regret that your experiences left you feeling otherwise. At Lou Sobh Kia of Newnan, we strive to provide professional, accurate, and efficient service for every customer, and we appreciate you bringing these concerns to our attention. Feedback like yours is important and helps us continue reviewing and improving our processes and communication. If you would be open to discussing your experience further, please feel free to reach back out to our General Manager, Shaye Johnson, at (678) 831-2064 or sjohnson@lousobhkianewnan.com.

April 26, 2026

Dealership Rating
Employee Rating

Cheyenne Beaver was excellent when working with her. But in her absence the customer service was & is HORRIBLE! More

by delceliasellers
Recommend Dealer
No

Other Employees Tagged: Cheyenne Beaver

Apr 29, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations. We would appreciate the opportunity to make things right—please reach out to our General Manager, Shaye Johnson, at sjohnson@Lousobhkianewnan.com or (678) 831-2064 at your convenience.

April 12, 2026

Dealership Rating
Employee Rating

Excellent service! Excellent service, great customer service, great sitting area No long wait and great snacks More

by Jogilmore8
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Beaver

Apr 16, 2026

Lou Sobh Kia of Newnan responded

Thank you for your wonderful review! We’re glad to hear you enjoyed the excellent service, comfortable waiting area, and quick visit. We’ll be sure to share your kind words with Cheyenne. Thank you for choosing Lou Sobh Kia of Newnan!

April 05, 2026

Dealership Rating
Employee Rating

Very happy with experience. People were very friendly and helpful. Will probably bring in my other car in a few weeks for oil change. More

by DBARRIER54
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Beaver

Apr 06, 2026

Lou Sobh Kia of Newnan responded

Thank you for your kind review! We’re so glad to hear you had a great experience and that our team was friendly and helpful. We truly appreciate your support and look forward to seeing you again when you bring your other vehicle in. Thank you for choosing Lou Sobh Kia of Newnan!

April 02, 2026

Dealership Rating
Employee Rating

Great Communication they didn't take long to put a new motor in would come again. More

by Destinyallisadoty
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Beaver

Apr 06, 2026

Lou Sobh Kia of Newnan responded

Thank you for your great review! We’re so glad to hear you had a positive experience and that our team kept you informed throughout the process. We truly appreciate your support and look forward to helping you again in the future. Thank you for choosing Lou Sobh Kia of Newnan!

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