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Terry Coleman
Terry Coleman at Lou Sobh Kia of Newnan

Terry Coleman

Service Advisor

Lou Sobh Kia of Newnan

2905 Hwy 34 E
Newnan, GA 30265

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Terry Coleman

May 05, 2026

Dealership Rating
Employee Rating

This is a Great team that works hard to service their customers. Recommend to you every time. More

by daivon9373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Harbin

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May 13, 2026

Lou Sobh Kia of Newnan responded

Thank you for the wonderful review! We’re proud of our hardworking team and truly appreciate your recommendation. Thank you for trusting Lou Sobh Kia of Newnan with your service needs!

April 21, 2026

Dealership Rating
Employee Rating

This was the 4th visit to repair defects in my brand new car. As of this date the issue still has not been corrected. I am disappointed with Kia More

by Cynnes11
Recommend Dealer
No

Other Employees Tagged: Terry Coleman

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Apr 29, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must be to have ongoing issues with a new vehicle. This is not the level of service we strive to provide. We would appreciate the opportunity to make this right—please reach out to our General Manager, Shaye Johnson, at sjohnson@Lousobhkianewnan.com or (678) 831-2064 at your convenience.

April 06, 2026

Dealership Rating
Employee Rating

Waiting area was comfortable and service was completed in a timely manner I would recommend Lou Sobh Kia of Newnan More

by jill.mccord
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

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Apr 08, 2026

Lou Sobh Kia of Newnan responded

Thank you for your recommendation! We’re happy to hear you enjoyed the comfortable waiting area and timely service. We appreciate you choosing Lou Sobh Kia of Newnan!

March 31, 2026

Dealership Rating
Employee Rating

Awesome The service I received was awesome and I appreciate the great customer service. The service I received was awesome and I appreciate the great customer service I received! More

by ms.hines86
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

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Apr 02, 2026

Lou Sobh Kia of Newnan responded

Thank you so much for your kind review! We’re thrilled to hear you received awesome service and great customer care from Terry Coleman. We truly appreciate your support and thank you for choosing Lou Sobh Kia of Newnan!

March 31, 2026

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Employee Rating

Terry is great. The service website is confusing. There is no option when you already pre purchase the service. More

by Gogodji
Recommend Dealer
Yes
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Apr 02, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback! We’re glad to hear Terry took great care of you, and we also appreciate you sharing your thoughts about the service website. Feedback like this helps us continue to improve the experience for our customers. Thank you for choosing Lou Sobh Kia of Newnan!

March 25, 2026

Dealership Rating
Employee Rating

My name is James, not Jaye. Service Dept Desk gents are great! Hopefully they fixed communication issue, where I specifically requested they Do Not Wash my vehicle, but they More

by hixter57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2026

Lou Sobh Kia of Newnan responded

Thank you for your feedback, James, and we appreciate you bringing this to our attention. We’re glad to hear our service team was great, and we apologize for the miscommunication regarding your vehicle wash request. Your comments are important to us, and we truly appreciate your visit.

March 17, 2026

Dealership Rating
Employee Rating

Great service, friendly, professional and fast. My car required a part change, they ordered and completed the whole repair in no time More

by jose.cambronero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Lou Sobh Kia of Newnan responded

Thank you for the great review! We’re so glad to hear you received friendly, professional, and fast service. It’s great to know everything—from ordering the part to completing the repair—was handled quickly and smoothly. We truly appreciate you choosing Lou Sobh Kia of Newnan!

March 11, 2026

Dealership Rating
Employee Rating

Great, quick and professional help Terry communicated well, took care of car quickly and was very kind and professional. Gabe helped me reset my phone connection and was very helpful. Todd Antrim always More

by kturley68
Recommend Dealer
Yes

Other Employees Tagged: Terry Coleman

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Mar 18, 2026

Lou Sobh Kia of Newnan responded

Thank you for the great review! We’re so glad to hear Terry provided quick and professional service and kept you well informed throughout your visit. It’s also great to know Gabe and Todd took such good care of you as well. We truly appreciate your support and thank you for choosing Lou Sobh Kia of Newnan!

March 08, 2026

Dealership Rating
Employee Rating

Helpful, courtesy, knowledgeable, friendly, answered questions, did not make me feel awkward, very nice people More

by suzette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Rivera, Cheyenne Beaver, Tony Dunn , Brent Beltz, Catelyn Price, Kate

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Mar 18, 2026

Lou Sobh Kia of Newnan responded

Thank you for the great review, Suzette! We’re so glad to hear our team was helpful, courteous, and knowledgeable, and that you felt comfortable throughout your visit. We truly appreciate your kind words and thank you for choosing Lou Sobh Kia of Newnan!

March 05, 2026

Dealership Rating
Employee Rating

Quick service, got done in less than an hour. . also great customer service and response time More

by ITSSBRITTANIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Lou Sobh Kia of Newnan responded

Thank you for the great review! We’re so glad to hear your service was quick and completed in under an hour, and that you had a great experience with our team. We truly appreciate your support and thank you for choosing Lou Sobh Kia of Newnan!

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