Cheyne Brooks
Cheyne Brooks at #1 Cochran Subaru Monroeville

Cheyne Brooks | Page 13

Service Advisor

#1 Cochran Subaru Monroeville

4520 William Penn Highway
Monroeville, PA 15146

4.9
161 Reviews
4.9

161 Reviews

Write a Review

161 Reviews of Cheyne Brooks

March 28, 2025

Dealership Rating
Employee Rating

They treat you well. Explain everything without being rude. Work in a timely manner. Friendly More

by cjanehuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing us. We hope to see you again!

March 23, 2025

Dealership Rating
Employee Rating

Friendly people and great service! I will definitely schedule my next appointment at this location. More

by kobelenske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

#1 Cochran Subaru Monroeville responded

Thanks for the great review! We look forward to welcoming you back for your next visit.

March 23, 2025

Dealership Rating
Employee Rating

Friendly, courteous, and efficient. They explain things well and also tell you what to prepare for in the future. More

by Padre
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Gessler, Anna Johns , Mandy Emahizer

Mar 25, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

March 20, 2025

Dealership Rating
Employee Rating

The service was efficient and good quality. However, the price was exorbitant. Nearly $160 for an oil change and tire rotation. I will try very hard not to come back. More

by maurerje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

#1 Cochran Subaru Monroeville responded

Thank you for taking the time to share your candid feedback with us! We will share your comments with our management team for improvement. Please don't hesitate to contact us directly with any concerns, or if there's anything we can do to assist in reaching a positive resolution.

March 20, 2025

Dealership Rating
Employee Rating

Excellent service and staff. Everyone there is very helpful and they give you updates to your phone which is real convenient. Thanks again More

by Kgarcia404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

We're happy to help! Please let us know if you need anything else. We hope to see you again!

March 18, 2025

Dealership Rating
Employee Rating

Excellent service and customer service. They were on time and very accommodating Will be back for service More

by Tracynadnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

It's our pleasure to help! We appreciate you choosing us, and hope to see you again.

March 17, 2025

Dealership Rating
Employee Rating

Always a pleasant experience at Cochran. Staff is friendly, knowledgeable, and helpful. Service is prompt with quality work. Our family has been going there for years. More

by dgazzo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the kind review! We value your continued loyalty, and look forward to serving you and your family again.

March 16, 2025

Dealership Rating
Employee Rating

Easy to make appointment good communication with advisors I like the video and I like the the drive thru that takes video of underside of vehicle - it caught a crack in my catalytic converter lady year More

by Metrojmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

#1 Cochran Subaru Monroeville responded

Thank you for sharing your great experience with us! We're especially glad to hear that you found our technician video feature to be helpful. We appreciate you choosing us, and look forward to serving you again!

March 13, 2025

Dealership Rating
Employee Rating

I am very satisfied with the salesmen and the service personnel. This is my 4th Subaru and I am always happy with my experiences. More

by Larry
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 17, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the great review! We value your loyalty, and hope you're enjoying your newest Subaru.

March 08, 2025

Dealership Rating
Employee Rating

Very kind, knowledgeable employees. They really take time to explain everything. I love dealing with Subaru Monroeville More

by ttroyan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

#1 Cochran Subaru Monroeville responded

Thank you for the glowing review! We appreciate you making us your Subaru home, and look forward to serving you again.

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