Honestly if I could give 0/5 stars I would.
I dropped my vehicle off for a state inspection, a brake light repair, and multiple recalls. Usually I would have the inspection done elsewhere but because the brake light was likely a wiring issue and the fact that there were recalls I decided to have my vehicle serviced here.
I dropped the car off Friday night and had service scheduled for Saturday at 6:30 am. I received a call from I believe Tyler? at about 10:30 am Saturday stating that my car had passed the inspection and was ready for pickup.
When I arrived via lyft they informed me that the brake light was in fact working and had me sign some paperwork and gave me my keys. To my surprise, the inspection stickers had not been updated. I went back inside and asked them if they had completed the state inspection. They informed me that they had instead done a multipoint inspection.
They pulled out the envelope on which I checked the box for State inspection with a sharpie. The check was clearly visible. The employees simply stated that "they must have missed that". They attempted to deflect the blame onto me saying I had made my appointment incorrectly online (not true). They said that since they had to pull up my car it somehow threw everything off. Meanwhile the envelope so clearly had everything written out and indicated. They did not offer to resolve the situation in any way. I was furious and could not believe the service department's incompetency.
I decided to leave and what do you know, my left turn signal was still blinking rapidly. Apparently they did not fix the brake light either! This was the worst experience I have ever had when trying to get my car inspected. The lack of attention to detail displayed by Tyler and the service department was laughable. Again if I could give 0/5 stars I would.