Cheyne Brooks | Page 16

Great service department with excellent employees. Will definitely come back to this Monroeville pa. Dealership. Will definitely come back to this Monroeville pa. Dealership. More

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Everyone of the personnel I've dealt with has been very friendly and helpful. I appreciate the follow up I have experienced since purchasing my vehicle. friendly and helpful. I appreciate the follow up I have experienced since purchasing my vehicle. More

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Took my Sti there To get serviced, they took the time to explain to me what was wrong even sent me a video pointing out things that they found wrong with my car very helpful explain to me what was wrong even sent me a video pointing out things that they found wrong with my car very helpful More

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They were efficient and very thorough We arrived and they took the car and Bagan to install the starter they took the car and Bagan to install the starter More

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The staff is always incredibly nice and I never have an issue with setting up appointments to have my car services. The staff communicates well with me and reviews the work that was completed each time. issue with setting up appointments to have my car services. The staff communicates well with me and reviews the work that was completed each time. More

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Service is always fast staff is always nice and very helpful i have all my service and oil changes done here as required helpful i have all my service and oil changes done here as required More

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Service always prompt. Took care of issues efficiently. Personnel courteous and helpful. Waiting area is clean and welcoming. Took care of issues efficiently. Personnel courteous and helpful. Waiting area is clean and welcoming. More

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Everyone that I have interacted with at Cochran Subaru has been very knowledgeable and friendly. has been very knowledgeable and friendly. More

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This was my third time bringing my car in for service. Each time the work was completed quickly. The technicians I dealt with were all friendly and informative, as was my tech the other day, Mr.Feschett Each time the work was completed quickly. The technicians I dealt with were all friendly and informative, as was my tech the other day, Mr.Feschetti. You seem to employ excellent people. Thank you More

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In February 2010, on my way to work, my 2001 Subaru Outback broke down. I had a tow truck haul it and me to #1 Cochran Subaru in Monroeville. Once the mechanic checked it over, I was told that it wo Outback broke down. I had a tow truck haul it and me to #1 Cochran Subaru in Monroeville. Once the mechanic checked it over, I was told that it would cost a lot of money to have it repaired. I had a choice to make. I loved my "Crocodile Dundee" Subaru Outback and didnt want to let it go!!! After talking with my sister-in-law, a friend, and the Service Technicians, I made the decision to buy a new car. The Service Technicians were so nice. I couldn't stop crying, so they bought me lunch and checked in on me throughout the day to make sure that I was doing okay. That's how I came to own a 2010 Subaru Forester. Two Saturdays ago my check engine light, cruise control light, and another light came on. I raced to #1 Cochran Subaru and the Service Technician, Cheyne Brooks, checked it out and said it was okay until he could get me in and have a loaner car ready for me. Yesterday, Monday, October 24, 2022, was the day for me to take my car in to get it checked out. Before I left in my loaner car, a 2022 Forester, I went in to talk to a sales person that I had met months ago, Jamie Bergamasco. I met Jamie when I had stopped in to see if I could get a look at the new Outback Wilderness. I did get to see one and the price tag!!! Jamie remembered me and my name from that day many months ago. I had decided to be proactive regarding my car, rather than reactive. We sat down and talked for awhile. I explained what I needed and why. He listened to me and took a lot of notes. About an hour later, Cheyne called to tell me what was wrong with my car. I listened to him, but I didn't hear what he was saying. What I heard was that it was going to cost me $820.00 then and then a couple of months later I would have to pay around $920.00 for the 150,000 mile maintenance service. After many conversations with my sister-in-law, talking through my options, I decided that the best course of action was to buy a new car. I went back to talk with Jamie regarding my decision. He took the rest of the day helping me to find the right used car for my needs. Jamie made a very stressful process for me less stressful, for which I will always be grateful. I ended up buying a 2018 Quartz Blue Pearl Subaru Forester. I want to thank Cheyne Brooks, a master Service Technician, for all of his assistance on Monday and for all the previous years (and all the coming years). Cheyne, you are the best!!! I want to thank and recommend Jamie Bergamasco, Sales Person Extraordinaire, for his dedication to his job. If you're looking for a new car, choose a Subaru from #1 Cochran Subaru in Monroeville, PA and ask for Jamie Bergamasco to be your Sales Person. More

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