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Chip Benyi
Chip Benyi at Hartford Toyota
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Chip Benyi

Parts and Service Director

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.5
67 Reviews

Dealership Experience

16 yrs, 3 mos

4.5

67 Reviews

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67 Reviews of Chip Benyi

November 09, 2023

Dealership Rating
Employee Rating

The very best service experience. Janice Acosta was wonderful, she really cares. Thank you so much, highly recommend! More

by TitiJany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Orion Pickham, Matt Ford, Pat Esposito, Brianna (Bri) Garay, Hugo Muniz, Janice Acosta

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Nov 09, 2023

Hartford Toyota responded

Titi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

October 16, 2023

Dealership Rating
Employee Rating

Easy to work with no issues and fast service everything went perfect, thanks a lot More

by Evaldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Oct 17, 2023

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

October 16, 2023

Dealership Rating
Employee Rating

I’m grateful that after several months of complaining they fixed were able to fix my vehicle. More

by minervia.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Oct 16, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

October 05, 2023

Dealership Rating
Employee Rating

Janice provided exceptional service and attentive approach, and the technicians demonstrated utmost professionalism in their work. I highly recommend their services as the best in the state. More

by diegonaranjo708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Jim Webster, Nancy Jackson, Pat Esposito, Mike Wells, Brianna (Bri) Garay, Janice Acosta

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Oct 06, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

September 16, 2023

Dealership Rating
Employee Rating

Service representative was excellent. Best experience ever. I highly recommend these guys for all your service/sales needs. More

by TitiJany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Orion Pickham, Matt Ford, Pat Esposito, Mike Wells, Hugo Muniz, Janice Acosta

Helpful
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Sep 17, 2023

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

September 09, 2023

Dealership Rating
Employee Rating

Quality dealership. I was able to make an appointment and get in quickly on a Saturday.. Very professional service advisors and a nice lounge. More

by Bmw328Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot

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Sep 10, 2023

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 08, 2023

Dealership Rating
Employee Rating

The dealership and staff were great, I can’t say enough good things. Will recommend to everyone! More

by Rachellmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andie Montanez, Kaleb Desvignes

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Aug 10, 2023

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 15, 2023

Dealership Rating
Employee Rating

Excellent streamlined service. Friendly and accommodating staff. This was regular scheduled maintenance - all went smoothly. More

by Kpacker1215
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

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Jul 16, 2023

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

May 23, 2023

Dealership Rating
Employee Rating

Thank you for going above and beyond to rectify my issue with my Corolla. Appreciate the help. More

by ejasselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 24, 2023

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

May 02, 2023

Dealership Rating
Employee Rating

U guys are awful, i will be going to a different toyota from now on More

by Oliviagpaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard McAllister, Jr., Bo Myta, Nancy Jackson, Pat Esposito, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski

Helpful 1
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May 05, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

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