Chloe Orcutt

Great to work with. Lots of inventory on hand. I’d recommend Alex to anyone. Lots of inventory on hand. I’d recommend Alex to anyone. More

Report | Print

Thanks Lyndon, Basil, Keith, and Danny for all your help buying a new vehicle. This was a smooth transaction. buying a new vehicle. This was a smooth transaction. More

Report | Print

I bought a new 2026 Chrysler pinnacle and trade in my 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership. More

Report | Print

I was completely satisfied with the service I received- prompt, professional, friendly and efficient team. prompt, professional, friendly and efficient team. More

Report | Print

Thank You for the excellent service and comfortable waiting area. I’ll be looking forward to the next service call. waiting area. I’ll be looking forward to the next service call. More

Report | Print

I am very disappointed with the service at this dealership. During my recent visit, my car was damaged in an accident to the front bumper while under their care. Unfortunately, no apology or accoun dealership. During my recent visit, my car was damaged in an accident to the front bumper while under their care. Unfortunately, no apology or accountability was offered, and the overall treatment was unprofessional. I cannot recommend this dealership to anyone who values good service and respect for their vehicle. More

Report | Print

Excellent professional assistance by the advisor at arrival and for scheduling service and completion of the vehicle. arrival and for scheduling service and completion of the vehicle. More

Report | Print

This Dealership has always given me the very best Deal! Also their Service is Red Carpet Service with Victor being the Tech! Leo in sales has always been very attentive!! Bringing Me the Very Best Price! Also their Service is Red Carpet Service with Victor being the Tech! Leo in sales has always been very attentive!! Bringing Me the Very Best Price! Thank You Koons of Tysons! More

Report | Print

Never take my Jeep to another service department. The team serviced my 2013 Jeep for 10 years and now I have a 2024 . Feeling very comfortable with the same team The team serviced my 2013 Jeep for 10 years and now I have a 2024 . Feeling very comfortable with the same team More

Report | Print

I strongly recommend avoiding this dealership. While the sales process was okay, the real problems began afterward. I’ve had ongoing issues with a vehicle I leased from here, and the service depar While the sales process was okay, the real problems began afterward. I’ve had ongoing issues with a vehicle I leased from here, and the service department has been completely unhelpful. The car has spent more time in the shop than on the road, and I'm now stuck with a vehicle that feels unsafe to drive. To make matters worse, the warranty specialist gave me false assurances about getting a loaner—promised one on Thursday, but by Saturday, I was told there was nothing they could do. The lack of accountability and communication has been frustrating and disappointing. If you're considering doing business here, think twice. The post-sale support is virtually nonexistent, and I wouldn't trust them to stand by their product or their word. More

Report | Print