EVERYONE was amazing.
We did not have a bad interaction with anyone! The best and easiest purchase ever!
We did not have a bad interaction with anyone! The best and easiest purchase ever!
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by Jjetton0524
I had a wonderful experience with Jonathan Molina when I
purchased my Grand Cherokee Limited in June 2026. He was friendly, knowledgeable, and took the time to answer all of my questions. He also walked me
purchased my Grand Cherokee Limited in June 2026. He was friendly, knowledgeable, and took the time to answer all of my questions. He also walked me through all the features of my new vehicle and showed me how everything worked, which was especially helpful since it was so different from my previous Jeep. I truly appreciated his patience and professionalism throughout the entire process. I highly recommend Jonathan Molina to anyone looking for a great car-buying experience!
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by kookiezoe1
Jul 07, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thank you, kookiezoe1, for your wonderful review! We're thrilled to hear that Jonathan Molina provided you with a friendly and trustworthy car-buying experience while helping you understand all the features of your Grand Cherokee Limited. Your feedback is a great reminder of our commitment to quality service and guest-centric support, and we look forward to assisting you again in the future!
Extremely please with the overall experience and
professional. All my questions and concerns were answered quickly. Great job.
professional. All my questions and concerns were answered quickly. Great job.
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by Jeep
May 21, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
I was always satisfied with the purchase of my vehicle
and the mechanics and employees in vehicle services are the best. Only was disappointed in when I sold my vehicle back that was in perfect condition
and the mechanics and employees in vehicle services are the best. Only was disappointed in when I sold my vehicle back that was in perfect condition fully loaded I got a low ball offer.
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by kevinbergeron9
Apr 06, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Hi Kevin, thank you for your feedback and for sharing your experience with us. We're happy to hear that you were satisfied with your vehicle purchase and our team members in vehicle services. However, I sincerely apologize for the low offer you received when selling your vehicle back; we strive for honesty and reliability in all our transactions and will work to improve this aspect of our service. We appreciate your support and hope to serve you better in the future.
Great to work with.
Lots of inventory on hand. I’d recommend Alex to anyone.
Lots of inventory on hand. I’d recommend Alex to anyone.
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by jakcpa94
Other Employees Tagged:
Alexander Vivar
Feb 27, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Hello jakcpa94, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Thanks Lyndon, Basil, Keith, and Danny for all your help
buying a new vehicle. This was a smooth transaction.
buying a new vehicle. This was a smooth transaction.
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by rnavas01
Other Employees Tagged:
Lyndon
Feb 26, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
:-) Wow! Thank you for rating us so many stars!
I bought a new 2026 Chrysler pinnacle and trade in my
2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around
2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership.
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by Steveweng1688
Other Employees Tagged:
Jose Diaz
Feb 12, 2026 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
I was completely satisfied with the service I received-
prompt, professional, friendly and efficient team.
prompt, professional, friendly and efficient team.
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by Rwolfe
Service Price Transparency
Other Employees Tagged:
Taher Sinnawi
Thank You for the excellent service and comfortable
waiting area. I’ll be looking forward to the next service call.
waiting area. I’ll be looking forward to the next service call.
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by patharden448
Service Price Transparency
Sep 24, 2025 -
Koons Tysons Chrysler Dodge Jeep Ram responded
Thank you for your feedback! We look forward to seeing you next time at Koons Tysons Chrysler Dodge Jeep Ram. Safe travels!
I am very disappointed with the service at this
dealership. During my recent visit, my car was damaged in an accident to the front bumper while under their care. Unfortunately, no apology or accoun
dealership. During my recent visit, my car was damaged in an accident to the front bumper while under their care. Unfortunately, no apology or accountability was offered, and the overall treatment was unprofessional. I cannot recommend this dealership to anyone who values good service and respect for their vehicle.
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by Aalhajeri182
Service Price Transparency
Other Employees Tagged:
Service manager
Sep 11, 2025 -
Koons Tysons Chrysler Dodge Jeep Ram responded
We sincerely apologize for the unfortunate incident and any inconvenience this may have caused. It's concerning to hear that there was no accountability or apology offered, which is not reflective of the standards we uphold. We'd like to address this issue with urgency and care - please get in touch so we can make things right. Thank you, Kelvin Garcia - Service Manager - kgarcia3@koons.com
Sep 14, 2025 -
Aalhajeri182 responded
Thank you for responding to my review. Unfortunately, this situation remains unresolved, and I have already reached out via email but have not received any response.
I kindly request that you provide me with a response by email as soon as possible so this matter can be addressed without further delay.
I look forward to your prompt reply.