Dealership Experience
5 yrs, 7 mos
18 Reviews
Write a Review18 Reviews of Choy Saechao
January 01, 2026
Very professional and excellent service they are very knowledgeable quick and easy and reliable excellent customer service knowledgeable quick and easy and reliable excellent customer service More
Other Employees Tagged: John Preston, Bill Vreeland
December 27, 2025
The team and John worked hard to find me exactly what I wanted keeping me up to date on progress along the way. Once they found it we were able to do the paperwork quickly and painlessly! I am thrilled w wanted keeping me up to date on progress along the way. Once they found it we were able to do the paperwork quickly and painlessly! I am thrilled with my purchase. More
Other Employees Tagged: John Preston, Bill Vreeland, John Mefferd, Glenn Ross, Angelo Aspillaga , Jeremy
December 25, 2025
Always very helpful. It is a very busy place but team marin takes care of me like vip every time.I will always service my cars there. Very top notch. It is a very busy place but team marin takes care of me like vip every time.I will always service my cars there. Very top notch. More
Other Employees Tagged: Bill Vreeland, John Mefferd , John Preston
December 23, 2025
As always took care of my vehicle did such a great job got me back on the road as soon as possible. I bring all my cars there. got me back on the road as soon as possible. I bring all my cars there. More
Other Employees Tagged: John Preston, Bill Vreeland, John Mefferd, Glenn Ross, Angelo Aspillaga , Bob martain
December 07, 2025
Great communication. Salesman was a no hassle, easy to deal with and no nonsense. Finance explained warranties and service contracts in a straight forward way. All in Salesman was a no hassle, easy to deal with and no nonsense. Finance explained warranties and service contracts in a straight forward way. All in all a great buying exercise. More
Other Employees Tagged: John Preston
October 05, 2025
I just took delivery of my new Ford Bronco from Marin County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and County Ford, and the entire experience was incredible from start to finish. John Preston (GM) went above and beyond helping me with the build and ordering process — and gave me a fantastic price. Jason Rosetti (Parts Manager) was a huge help sourcing aftermarket parts and making sure everything I wanted was available and ready to go. Glenn Ross (Sales Consultant) kept me in the loop every step of the way, updating me on shipping and even texting photos as soon as the Bronco came off the transport truck (he knew how excited I was!). Just a genuinely great guy to work with. Big shout-out to the service team, who handled my cat-back exhaust and Ford Performance Tune installs in record time so I could get behind the wheel right away — the work was flawless. And finally, Choy Saechao (Finance Manager) saved me another 1.5% on my financing compared to my credit union and had me in and out of F&I faster than I thought possible. I can’t speak highly enough of the whole Marin County Ford team. The dealership made all the difference — professional, transparent, and truly customer-focused. If you’re considering a new Ford, this is the place to go. More
Other Employees Tagged: John Preston, John Mefferd, Glenn Ross , Jason Rossetti
October 01, 2025
All was good. They treated me like family. I am thankful. Everyone that I spoke with were kind and informative. I feel good about the deal that was made. What I’m They treated me like family. I am thankful. Everyone that I spoke with were kind and informative. I feel good about the deal that was made. What I’m trying to say is that I left the Ford in Novato ca. feeling good about my new truck. Didn’t feel cheated or pushed. The salesperson and the finance manager were patient and made sure that I was okay with all that we talked about. Thank you representatives of Ford of Marin in Novato, ca. More
Other Employees Tagged: Tsoai and Phil both get 5 Stars
September 10, 2025
I did not think that they knew enough about the vehicles they sell. I could have been told more about the different options for each trim package. Also I felt that I was hard sold certain packages and warr they sell. I could have been told more about the different options for each trim package. Also I felt that I was hard sold certain packages and warranty Items that I may not have needed to finance. All in all, a typical experience with a car dealer, nothing extraordinary to report. More
August 29, 2025
I recently purchased a vehicle from Marin County Ford for my business. I had a great experience with getting the vehicle I specified and the options I needed. This dealership was fair and I felt they inv my business. I had a great experience with getting the vehicle I specified and the options I needed. This dealership was fair and I felt they invested the time to meet my needs where other dealerships seemed to never get back to me regarding new vehicle orders. Overall the process was easy and took very little time to trade in an old fleet vehicle and leave with our new fleet vehicle. More
Other Employees Tagged: John Preston , Oussema (Sam) Ghazouani

