John Mefferd

Marin County Ford has always been able to take my vehicle quickly diagnose the issue and repair and a short amount of time. All of my factory recalls have been handled quickly, intelligently and professional quickly diagnose the issue and repair and a short amount of time. All of my factory recalls have been handled quickly, intelligently and professionally. More

by ecolman Verified Customer Verified Customer

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It was timely and punctual. I appreciated the clean waiting area and the results of the service. I appreciated the clean waiting area and the results of the service. More

by k_pettus Verified Customer Verified Customer

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Terrible . Honestly the worst new car dealership service center I’ve ever experienced . Multiple things they should’ve done differently to not waste my time a Honestly the worst new car dealership service center I’ve ever experienced . Multiple things they should’ve done differently to not waste my time and now I just got an alert from my car there’s another problem related to the part they supposedly changed More

by MARCMARTINELLI Verified Customer Verified Customer

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I had an early appointment for a softwear recall and routine service. Ford was unable, understandably, to confirm a pick-up time so I called a friend to take me home, and was happily surprised when they routine service. Ford was unable, understandably, to confirm a pick-up time so I called a friend to take me home, and was happily surprised when they called me about 2:00 pm that my car was ready! Consistantly professional and dependable service. More

by JSCHODER Verified Customer Verified Customer

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Fird Marin has delivered great service. Ahead of schedule.Thank You very much.Sattisfied for sure. Ahead of schedule.Thank You very much.Sattisfied for sure. More

by Rogge Verified Customer Verified Customer

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Terriblemente mal 3 horas y media para un servicio de rutina Mucho tiempo de espera y supuestamente tomaría 2 horas rutina Mucho tiempo de espera y supuestamente tomaría 2 horas More

by MARIOGJURADO58 Verified Customer Verified Customer

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My service advisor’s were knowledgeable and helpful and friendly. They got me in and out right away. friendly. They got me in and out right away. More

by ktram996 Verified Customer Verified Customer

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Always on top of their game! Addressed the issue promptly same day and also utilized my Ford warranty as intended. Addressed the issue promptly same day and also utilized my Ford warranty as intended. More

by Sergey M. Verified Customer Verified Customer

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My only issue was that I had my vehicle in for the 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never mentioned that during the service—he only advised that I needed an alignment, which I had done. It would have been much more convenient to know about the battery at that time so I could have taken care of both services in a single visit. More

by nick.somoff Verified Customer Verified Customer

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In and out fast, even though I arrived in the am crunch. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. More

by keith90 Verified Customer Verified Customer

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