John Mefferd

Always on top of their game! Addressed the issue promptly same day and also utilized my Ford warranty as intended. Addressed the issue promptly same day and also utilized my Ford warranty as intended. More

by Sergey M. Verified Customer Verified Customer

Report | Print

My only issue was that I had my vehicle in for the 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never 45,000-mile service just a few weeks before receiving a mailer stating that I needed an immediate battery replacement based on that visit. Luis never mentioned that during the service—he only advised that I needed an alignment, which I had done. It would have been much more convenient to know about the battery at that time so I could have taken care of both services in a single visit. More

by nick.somoff Verified Customer Verified Customer

Report | Print

In and out fast, even though I arrived in the am crunch. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. They were ready for me to arrive (had appointment) check in fast and Easley and everyone is very nice and professional. More

by keith90 Verified Customer Verified Customer

Report | Print

Extremely friendly, knowledgeable and overall a very genuine service department. Service was quick and hassle-free genuine service department. Service was quick and hassle-free More

by KEVIN00BRYAN Verified Customer Verified Customer

Report | Print

Luis is always 1st class. Professional, friendly and always helpful. This is why I have purchased several cars at Marin Ford and a truck for my son since 1985. Professional, friendly and always helpful. This is why I have purchased several cars at Marin Ford and a truck for my son since 1985. More

by NELSON7773 Verified Customer Verified Customer

Report | Print

Excellent customer service. Sent me several reminders before the service. Gave me a ride in town. Most appreciated. Sent me several reminders before the service. Gave me a ride in town. Most appreciated. More

by sholeman Verified Customer Verified Customer

Report | Print

Easy to get an appointment and the car was finished before expected. Everyone was efficient and pleasant. before expected. Everyone was efficient and pleasant. More

by klmhmcl Verified Customer Verified Customer

Report | Print

The technicians here are friendly but every time we bring our vehicle here we leave disappointed. This time we asked them to diagnose why the right steering wheel buttons weren't working correctly. We told t our vehicle here we leave disappointed. This time we asked them to diagnose why the right steering wheel buttons weren't working correctly. We told them they have already been replaced and I was thinking it was perhaps a clock spring issue. They charged us $275 and simply told us to replace the buttons even though there is new motorcraft buttons installed. Apparently they did not connect the system to a diagnostic computer to really try and find the communication issue with the buttons. More

by CAMERONBAIRD Verified Customer Verified Customer

Report | Print

Good service friendly staff Recommend marin county Ford for every service car assistance thank you guys at Marin County Ford for every service car assistance thank you guys at Marin County Ford More

by mmonchez707 Verified Customer Verified Customer

Report | Print

Accommodating and timely repairs they even set me up with a needed loaner. Highly recommended. a needed loaner. Highly recommended. More

by KAUAITODD Verified Customer Verified Customer

Report | Print