Choy Saechao

Great customer service. Always attended and helping the customer making buying a car so easy Always attended and helping the customer making buying a car so easy More

by KEEPER22 Verified Customer Verified Customer

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I am quite pleased with my Ford Ecosport and the care, advice and service provided over several years.....all much appreciated. I will be back in November for service. advice and service provided over several years.....all much appreciated. I will be back in November for service. More

by deidmart Verified Customer Verified Customer

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Good service friendly staff Recommend marin county Ford for every service car assistance thank you guys at Marin County Ford for every service car assistance thank you guys at Marin County Ford More

by mmonchez707 Verified Customer Verified Customer

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Everyone including salesman, manager, and finance were fabulous to deal with. I have purchased a vehicle from multiple dealerships and this was the best experience! fabulous to deal with. I have purchased a vehicle from multiple dealerships and this was the best experience! More

by Amy H. Verified Customer Verified Customer

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We love our new church van. Marin County Ford made the entire process very simple. Marin County Ford made the entire process very simple. More

by lynne6 Verified Customer Verified Customer

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Staff is welcoming at the door as well as professional and thorough. Services are explained and always taken care of and thorough. Services are explained and always taken care of More

by petecurlee Verified Customer Verified Customer

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MCF was absolutely amazing ! They answered all my questions and met my needs through the entire process, even delivered the car to my office once everything was finished!! Talk a They answered all my questions and met my needs through the entire process, even delivered the car to my office once everything was finished!! Talk about above and beyond!! More

by simarasf Verified Customer Verified Customer

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Great customer service, attitude and communication, I am definitely looking forward for another car in this dealership definitely looking forward for another car in this dealership More

by Irving O Verified Customer Verified Customer

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Quickly after we purchased the car, we discovered it had undercarriage damage, and it took four months to get our car back from the dealership. The process was not smooth in them repairing and accepting res undercarriage damage, and it took four months to get our car back from the dealership. The process was not smooth in them repairing and accepting responsibility for a very obvious transportation problem of our new vehicle. We were very disappointed in the service departments response and timeliness. We were getting ready for a lemon law claim and the top it off knowing all this they did very little to make up for this blatant problem. More

by kallard22 Verified Customer Verified Customer

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Had a great experience at Novato Ford from start to finish. John Preston (GM), Jeremy Johnson (Sales), and Choy Saechao (finance) were all excellent to work with — professional, responsive, and easygoi finish. John Preston (GM), Jeremy Johnson (Sales), and Choy Saechao (finance) were all excellent to work with — professional, responsive, and easygoing. The whole process was quick, efficient, and straightforward, with no games or pressure. Communication was clear, everything was handled smoothly, and I felt like I got a fair, solid deal. Honestly one of the better dealership experiences I’ve had. I’d absolutely recommend Novato Ford and would work with this team again. More

by andrewcox Verified Customer Verified Customer

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