Chris Adams | Page 32
Service Director
Alfa Romeo Fiat of Strongsville
11800 Pearl Rd
Strongsville, OH 44136
Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!
Read moreDealership Experience
6 yrs, 6 mos
Industry Experience
22 yrs, 3 mos
Specialties & Trainings
I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.
317 Reviews
Write a Review317 Reviews of Chris Adams
September 02, 2020
Excellent Service Mgr and service on my vehicle. Can't say enough. So rare in today's times to be so satisfied. Never had a problem or a complaint about your dealership. say enough. So rare in today's times to be so satisfied. Never had a problem or a complaint about your dealership. More
Other Employees Tagged: Jim
August 27, 2020
Service from Alpha Romeo of Strongsville was fantastic. Very competent and efficient. Having the service performed at my residence was very convenient. Scheduling the service was also very efficient. Very competent and efficient. Having the service performed at my residence was very convenient. Scheduling the service was also very efficient. More
Other Employees Tagged: Jim in Service
August 15, 2020
I am very satisfied with everything about this dealership. The salesman was very polite and professional. The car actually broke down after two weeks and they fixed my car at no expense and didn’ dealership. The salesman was very polite and professional. The car actually broke down after two weeks and they fixed my car at no expense and didn’t really have to More
Other Employees Tagged: Michael DeSalvo , Chris Hall
July 01, 2020
This is the best car and great service thank you we appreciate all the hard work put in the car and delivery thank you again appreciate all the hard work put in the car and delivery thank you again More
Other Employees Tagged: Michael DeSalvo , Ron Kapis, Chip Orlando, JT Smith, Jay Traner
December 29, 2019
Scammers told me nothing but lies promise the world gave us nothing. There so called warranty is worthless and so was there word. Do your self a high favor buy elsewhere us nothing. There so called warranty is worthless and so was there word. Do your self a high favor buy elsewhere More
Other Employees Tagged: Rick Shuba, Jim Zabielski
July 12, 2019
Oil change Excellent service and would strongly recommend. Service was done in a Timely manner and I was kept in the loop as to the status. Jim and Chris are top Excellent service and would strongly recommend. Service was done in a Timely manner and I was kept in the loop as to the status. Jim and Chris are top Notch and I will be happy to recommend anyone to them regardless of make or model. More
Other Employees Tagged: Ron Kapis, Jim and the Polish Wrench
January 15, 2019
What a miserable experience and person. Let me start off by saying that I have been extremely patient and nice to everyone at this dealership despite how I have been treated and the broken v Let me start off by saying that I have been extremely patient and nice to everyone at this dealership despite how I have been treated and the broken vehicle I was sold until it has been three months from when I purchased it and I am still getting the runaround, being ignored and hanging up phone calls, I spoke with this xxxxxxx yesterday about the car (lemon) that was sold to me back on October 10th that I have not been able to drive for more than a week without a catastrophic failure. I called several months ago about the alternator and battery being bad in the car. I was told by Rick that he would look into it and call me back. After a few weeks I just decided to replace the alternator and battery. The car has had issues starting since the day after I purchased the vehicle. It didn't start yesterday again (and I missed work again...) so I called and was told Rick was in a meeting and that he would call me back. This was at 9:00 AM. In the afternoon I got fed up with waiting so I called again and was transferred to Rick. After waiting on hold for several minutes (apparently someone else was more important than an actual customer) Rick finally spoke with me (how gracious of his majesty...). I was irritated that yet again I was ignored so I had a bit of an attitude. Rick immediately elevated the attitude to another level and told me that "We don't have to call you back." The customer service (or complete lack thereof) that I have experienced at this dealership (itself horrible) was nothing compared to Rick's treatment of me. He personally insulted me, talked over me constantly, hung up on me several times, and yet again would not do anything about the lemon I was sold. I told him I would be filing a complaint with the Better Business Bureau and he told me that he "knows how to deal with the BBB." I'm sure with the number of broken cars they sell they have plenty of experience with "dealing" with the BBB. The conversation ended with me being irate and yelling. I spent the next hour crying about how I was treated. I don't understand how this person has a job at all, much less a managerial position. He isn't qualified to manage a lemonade stand, unless the lemonade is mixed with cyanide... These guys are crooks. Read the reviews. They sell broken and rusty cars advertised as being in pristine condition constantly. They steal thousands of dollars from unsuspecting people. I don't understand people like this and how they live with themselves. I thought buying a used car from the used car portion of a new car dealership would be a safe purchase. Boy was I wrong.... If they had just fixed all the issues then I would have been able to accept the terrible customer service, I would have been able to accept the car's multiple issues, If the car had worked after replacing the alternator and battery myself (out of my own pocket) I would have been able to accept this. The time for civility is over. I will be pursuing legal action against against this dealership and if possible against Rick and the salesman I dealt with Craig Toddy (also a xxxxxxx, miserable crook, with terrible customer service). I'm sure this idiot will respond with some xxxxxxxx response. For your own sake don't believe it. It isn't worth the risk to buy a car from here. There are many more reputable dealers in North East Ohio you can purchase an actually functional vehicle from. I hope I can prevent one person from being ripped off by these crooks with this review. More
Other Employees Tagged: Dawn B, Rick Shuba, Craig Toddy