Chris Bella
Service Advisor
Palmen Dodge Chrysler Jeep Of Racine
8320 Washington Ave
Racine, WI 53406
Dealership Experience
3 yrs
Industry Experience
3 yrs
Languages Spoken
English
50 Reviews
Write a Review50 Reviews of Chris Bella
October 25, 2026
The service department here is absolute top-tier, especially when it comes to navigating extended warranty claims. They took complete ownership of communicating with my third-party warranty provider, especially when it comes to navigating extended warranty claims. They took complete ownership of communicating with my third-party warranty provider, handling all the back-and-forth and paperwork so I didn't have to stress over a single detail. The team was transparent, kept me updated every step of the way, and made sure every necessary repair was fully covered as promised. It’s rare to find a dealership that advocates for their customers like this! More
Other Employees Tagged: Patti O
October 25, 2026
This service department sets the standard for how dealerships should treat their customers. They handled a complex service visit involving my extended warranty flawlessly, working directly with the t dealerships should treat their customers. They handled a complex service visit involving my extended warranty flawlessly, working directly with the third-party company to get approval quickly and efficiently. The staff is friendly, knowledgeable, and respectful of your time, ensuring the vehicle was fixed right the first time and handed back spotless. Five out of five stars for a genuinely first-class service experience! More
Other Employees Tagged: Patti O
October 20, 2026
The maintenance scheduler was very nice and knowledgeable he explained what work had to be done and was able to tell me how long it would take and how much it would cost he explained what work had to be done and was able to tell me how long it would take and how much it would cost More
Other Employees Tagged: Patti O
October 06, 2026
Over priced but when I get my vehicle back, I feel comfortable with services done. Being a former service manager that means alot to me. Will keep using. comfortable with services done. Being a former service manager that means alot to me. Will keep using. More
Other Employees Tagged: Patti O
September 26, 2026
Chris got me right in. Explained what they were going to look at to resolve my issue. Explained what they found and corrective action taken when I picked it up. Explained what they were going to look at to resolve my issue. Explained what they found and corrective action taken when I picked it up. More
September 25, 2026
Radio warranty replacement involved a technician named Chris. I told him that if the part arrived by Saturday, I would prefer that specific Saturday or that week because the issue affects my backup camera Chris. I told him that if the part arrived by Saturday, I would prefer that specific Saturday or that week because the issue affects my backup camera and nearly everything in the car, allowing me to avoid missing work; he replied that a Friday arrival might permit scheduling for that Saturday. The part arrived on Friday, yet I received no call. Since the fault impacted almost all systems, I would have preferred immediate service. I called on Monday and learned from the parts department that the part had arrived on Friday, so I asked to be transferred to Chris, the technician in charge. Had I known about the Friday arrival, I could have tried scheduling earlier in the week, even if I could not make that Saturday; however, Chris said he was already booked then, which explained the lack of contact. He is now booked until Thursday, which is today. I waited until after my appointment to leave this review. I had no issues with the dealership when I arrived today, but the experience makes me want to visit the one 25 to 30 miles away in Kenosha from now on. More

