Chris Bourjolly

I purchased a vehicle from Empire Ford in Fall River on December 1st, and they sold it to me before it was fully reconditioned and before the existing liens were cleared. They funded the deal immediately, December 1st, and they sold it to me before it was fully reconditioned and before the existing liens were cleared. They funded the deal immediately, but I was not allowed to take possession of the car, and the finance company started the clock on my loan right away even though I did not actually have the vehicle. I did not take delivery until December 26th, so I was left waiting weeks after the deal was funded before I could actually get the car. The salesman, Chris, was professional throughout, but everything beyond that point was absolutely terrible.[1][2][3] In my opinion, this dealership’s handling of my deal was irresponsible and shady, and I would not recommend them to anyone. In my experience and from what I have since seen in other complaints and reviews, they have a history of questionable practices and poor follow‑through. This is not how a customer should be treated after committing to a major purchase. More

by SAMUEL.PEARSON3RD Verified Customer Verified Customer

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Your car will be ready in a couple of days. Couple was nine. Did not disclose only one key for car until pickup of car. Used wrong screws to attach license plate resulting is stripped insert. T Couple was nine. Did not disclose only one key for car until pickup of car. Used wrong screws to attach license plate resulting is stripped insert. Transferred RI combination plates to SUV. Combination registration requires renewal yearly and cost more than regular plates. Tires wear did not align with 21K miles. Schedule pickup of car @ 9:30 but car was being cleaned up. More

by BCRANDALL3 Verified Customer Verified Customer

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Chris, Chris and Roberto were totally awesome in getting us into a brand new used vehicle!!! Flippin’ awesome work guys!! Thanks a lot and we will be seeing you guys soon for an oil change!! us into a brand new used vehicle!!! Flippin’ awesome work guys!! Thanks a lot and we will be seeing you guys soon for an oil change!! More

by ROMANSER1971 Verified Customer Verified Customer

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