Roberto Perez

I bought my car in November an my trani blew 1 month after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed but refuse to put me in a rental only want to reimburse 175 out of 3873.00$ . I don’t no recommend going here. Thankfully I found a lawyer to sue & go for lemon law but it’s not helping me now More

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Deja was very professional and courteous from start to finish! I enjoy my new Chevy Equinox! finish! I enjoy my new Chevy Equinox! More

by ridgwayfred Verified Customer Verified Customer

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Biggest problem is I’m having electrical problems and the service department wasn’t much help. Now I have to pay 150$ to have it towed there. And they didn’t give me inspection sticker I paid for. Went and g service department wasn’t much help. Now I have to pay 150$ to have it towed there. And they didn’t give me inspection sticker I paid for. Went and got it on my own More

by dan32839 Verified Customer Verified Customer

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From sales to financing and final delivery everything worked out on time and very smooth Would definitely recommend worked out on time and very smooth Would definitely recommend More

by robert.aschwanden Verified Customer Verified Customer

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I spoke with the sales manager today Kevin Bancroft and he fixed all my issues. Thank you for caring about your customers. I apologize for the last bad review as I got the wrong information. he fixed all my issues. Thank you for caring about your customers. I apologize for the last bad review as I got the wrong information. More

by Antpinnyj Verified Customer Verified Customer

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The car I was interested in test driving had no gas and they didn’t have a route for the test drive !I had to ask for the extra key and they told me my bronco had the kit to remove the doors and it was not they didn’t have a route for the test drive !I had to ask for the extra key and they told me my bronco had the kit to remove the doors and it was not in the car now i have to buy one ! The money i spent here and can’t even get a tool kit ! More

by Antpinnyj Verified Customer Verified Customer

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Very helpful no pressure did not try to sell me something I did not want I did not want More

by mike Verified Customer Verified Customer

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It’s was pleasure buying my car here at Empire Ford. Juan Rodriguez made the dealing process quick and comprehensive that when I got in to the Finance Office with Roberto, signing the paperwork was a no Juan Rodriguez made the dealing process quick and comprehensive that when I got in to the Finance Office with Roberto, signing the paperwork was a no brainer. Another thanks For Roberto for being transparent and keeping me well informed about what I was signing. More

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Roberto is great. He is helpful and makes buying a vehicle stress free and enjoyable He is helpful and makes buying a vehicle stress free and enjoyable More

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Dealer was so easy to deal with and couldn’t be happier with how well treated. Right from the salesman to Roberto in finance, to Kevin B. As sales manager. Very pleased with how well treated. Right from the salesman to Roberto in finance, to Kevin B. As sales manager. Very pleased More

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