Chris Brown
Chris Brown at Victory Nissan of Mechanicsville

Chris Brown

Customer Experience Representative

Victory Nissan of Mechanicsville

6564 Mechanicsville Turnpike
Mechanicsville, VA 23111

Contact Me
4.9
138 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

138 Reviews

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138 Reviews of Chris Brown

April 22, 2025

Dealership Rating
Employee Rating

They sold me a lemon and 3 months after I bought it for$30.000 there telling me I need a motor for it cause the engine Boggs it when I kick it into over drive but when I let off it drives fine so I put More

by Williamhandy535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Not there anymore

Apr 24, 2025

Victory Nissan of Mechanicsville responded

Dear William, we sincerely apologize for the experience you've had with your vehicle. We understand how frustrating this situation must be, especially after only a year of ownership. Your feedback is invaluable, and we would like to investigate this matter further to see if there’s anything we can do to assist you. Please reach out to us directly at megan.coe@victorynissan.com so we can address your concerns promptly and work towards a resolution. Thank you for bringing this to our attention.

June 06, 2024

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Employee Rating

My family has bought at least 5 cars from Chris! He is honest, friendly, caring and will help answer any and all questions. Our family has built a friendship on the trust and comfort that we have fe More

by Lvthesunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2024

Victory Nissan of Mechanicsville responded

Lvthesunshine, we're glad you had such a wonderful experience with us! Chris goes above and beyond, and we are happy to see him move up to Sales Manager! If there is anything we can do to help in the future, please let us know! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com

April 26, 2024

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Do not trust anything they say Promised to "repair or replace" damage on $30,000 vehicle I purchased from dealership. Improved it but did not fix it as promised. Beware of the sales agreement that says More

by stepheneaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Kevin Anderson

May 02, 2024

Victory Nissan of Mechanicsville responded

Providing a positive experience is our top priority, Stephen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Phil Englander phil@hartnissan.com 804-417-2590

March 27, 2024

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Employee Rating

Great customer service. Not pushy at all. Listens to what you want and trys to find what you want More

by ylauren83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2024

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Mr Brown was very helpful, as I am 79 just lost my husband and had not purchased a new car on my own in 50 years, so thanks to Mr Brown and he even brought the car home to me> More

by carolynmarieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Victory Nissan of Mechanicsville responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 18, 2024

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Hart is one of the best dealer ships around! The sales department is outstanding as well as service and everyone else!! More

by shammond6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2024

Victory Nissan of Mechanicsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2024

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Employee Rating

Friendly staff, comfortable waiting area, worked with me to make sure I was comfortable with the transaction More

by Lindyblank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Kuzniar

Mar 18, 2024

Victory Nissan of Mechanicsville responded

Thanks, Lindy, for sharing about your experience with Hart Nissan. We appreciate your business and hope to see you again soon!

February 29, 2024

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Employee Rating

Chris Brown was wonderful in helping me find my new car. I will always buy a car from Hart Nissan and Chris Brown!! More

by bernitafajardo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

February 26, 2024

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Employee Rating

A totally comfortable and pleasant environment! Everyone we dealt with was helpful, friendly and very competent. More

by cinderbrashear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Cheatham

Feb 26, 2024

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

January 14, 2024

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Employee Rating

Hart is the best Nissan dealership in the area. Simply a good experience, and the sales team was good to work with. I had no intentions of buying a vehicle. I was in the dealership due to a very More

by jayslay1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Baker, Phil Kuzniar , Blair Dacey

Jan 14, 2024

Victory Nissan of Mechanicsville responded

Thank you, Jay, for sharing about your experience with Hart Nissan. Congratulations on yoru new vehicle! We appreciate your business and hope to see you again soon!

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