Chris Catalini

Do NOT, I repeat do NOT ever buy a Grand Wagoneer from Huffines!! Ours has been in the shop over 3 months of the 10 months we’ve owned it and is currently back with the service department because the ther Huffines!! Ours has been in the shop over 3 months of the 10 months we’ve owned it and is currently back with the service department because the thermostat went out. It has been an absolute nightmare of issue after issue. With zero help from the management staff at Huffines. We were first time Huffines customers and they sold us good on their family values and customer service. I have never regretted a decision more. We will never purchase a Jeep brand vehicle again and we will never purchase from Huffines again. The sales department does not follow up on calls or emails nor do they do anything they say they are doing to help resolve ongoing issues. The service department is wonderful, especially the shop foreman Chris, but when you purchase a brand new $120,000 vehicle for your family you expect it to work and work safely. Not leave you stranded on the highway with your kid in tow. The poor quality of the “luxury” Grand Wagoneer is unbelievable. More

Report | Print