Chris Dupont | Page 171

a great experience During this visit, I received great service. I was told that my service would take an hour and fifteen minutes, but instead it only took 45 minutes. T During this visit, I received great service. I was told that my service would take an hour and fifteen minutes, but instead it only took 45 minutes. The service rep that I had was very personable and helped me greatly. More

by staceysteel19 Verified Customer Verified Customer

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Time for my service I was very impressed with the service and the staff. Everyone makes you feel at home. Also the new establishment is fantastic. I also loved the coffe I was very impressed with the service and the staff. Everyone makes you feel at home. Also the new establishment is fantastic. I also loved the coffee. Lol being asked if I wanted my car washed was such a treat. They even ran the vacumn inside too. Wonderful surprise. Thank you More

by RDCURCIO Verified Customer Verified Customer

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JIM JONES the BEST!!! After researching and narrowing down our search to the most safest vehicle. We visited many dealerships with our Three options. It was war out there. After researching and narrowing down our search to the most safest vehicle. We visited many dealerships with our Three options. It was war out there. Until... we met Jim Jones, He knew everything about the vehicle from... the engine, tires and brakes ect... More

by fhcp1958 Verified Customer Verified Customer

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They really helped My car wouldn’t start the gentleman walked me thru a few things over the phone stated might be battery gave me a quote and offer the towing assistance My car wouldn’t start the gentleman walked me thru a few things over the phone stated might be battery gave me a quote and offer the towing assistance under my warranty. However I just had a friend jump me they got me in diagnosed the issue my battery ended up being under warranty they went ahead squeezed me in and performed a few extra services I needed. I had a bit of a wait however that’s understandable since it was later in afternoon there was a few appointments and a few walk ins. I did not mind waiting and they explained this to me from beginning and I just wanted to wait. It was a Chris who helped me on the phone and in house it think. More

by cmeghan111 Verified Customer Verified Customer

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Oil change Staff was friendly, greeted me as I arrived. Service was fast. Lobby was clean. Had complimentary snacks. Washed and vacuumed the vechicle as part Staff was friendly, greeted me as I arrived. Service was fast. Lobby was clean. Had complimentary snacks. Washed and vacuumed the vechicle as part of the service More

by SANDYDRISKEL56 Verified Customer Verified Customer

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Safety Recall Chris our service rep was very good. Dropped the car off in the morning for safety recall check and picked it up that evening. Everything fixed and no Chris our service rep was very good. Dropped the car off in the morning for safety recall check and picked it up that evening. Everything fixed and now I know I can feel safe driving. Very pleased at the way Kia Service Dept was so prompt. More

by CRAIGJONES1900 Verified Customer Verified Customer

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Smooth, in and out All employees were helpful. Easy in and out to facility. Plenty of coffee and treats along with comfortable seating. Restrooms were clean and handy. All employees were helpful. Easy in and out to facility. Plenty of coffee and treats along with comfortable seating. Restrooms were clean and handy. Air in room was comfortable. More

by POOLEDON Verified Customer Verified Customer

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Vehicle service/safety recall Service, tire rotation and safety recalls, my vehicle was even washed. All done in a timely manner and competitively priced. Have had all service don Service, tire rotation and safety recalls, my vehicle was even washed. All done in a timely manner and competitively priced. Have had all service done here since I purchased vehicle More

by rubbersoul99 Verified Customer Verified Customer

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Terrific Customer Service I had an 8:30 appointment for service and as we pulled into the service area Chris Dupont was there who greeted us and knew who we were and our appoin I had an 8:30 appointment for service and as we pulled into the service area Chris Dupont was there who greeted us and knew who we were and our appointment time. Very nice first impression! I next dealt with Mike Zelenko, my service advisor, who was also extremely pleasant to work with. He advised what was needed this time around and told me how long it would probably be. Also wanted to know if I wanted it washed as well, He said it would be 45 minutes to one hour and sure enough in just a little over an hour. The waiting area was cramped with limited seating, but it have been just a busy day. The snacks on hand for the customer also a nice touch and again a great first impression. Mike walked me thru check-out and being disabled Mike offered to go bring my car up, but I needed to walk anyway. The car was not only washed, it was vacuumed inside and looked as if the tires were treated as well. Overall a nice experience when comparing it to other dealerships More

by JWhytal Verified Customer Verified Customer

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Great customer service. They have alot of compassion Great compassionate always on time with service . Very clean company, even bathroom. Always have condiments on hand. They definitely care about custom Great compassionate always on time with service . Very clean company, even bathroom. Always have condiments on hand. They definitely care about customers. I will always go back for my needs. More

by lorabell1954 Verified Customer Verified Customer

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