Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo | Page 60

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
600 Reviews

Languages Spoken

English English

4.4

600 Reviews

Write a Review

600 Reviews of Chris Figueredo

January 07, 2021

Dealership Rating
Employee Rating

Will not be returning to this location for service. Bad service. Long wait time even though i scheduled an appt, i was told appt doesnt matter only guarantees that your car wil be SERVICED THAT DAY, which More

by Tishaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 27, 2021

Nissan of Torrance responded

Hello Tisha, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com or (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 31, 2020

Dealership Rating
Employee Rating

Tell your employees to wear their masks during a global pandemic. Also, it took five hours to figure out why my check engine light was on. More

by KIRASHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 19, 2021

Nissan of Torrance responded

Hi Kirasherman, we can assure you that we do not find this type of behavior acceptable. We understand the severity of this pandemic and we are doing our best to keep our Customers and employees safe. We will continue to reiterate on the importance of wearing a mask. As for diagnosing a vehicle, each diagnosis is different and we do ask to keep the car for a few hours. Thank you for your feedback.

December 31, 2020

Dealership Rating
Employee Rating

Chris was excellent in providing service and status feedback!! Always displaying a professional attitude. This has been the second time that Chris has helped me. More

by FRANK.RAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Nissan of Torrance responded

Hi Frank., thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 20, 2020

Dealership Rating
Employee Rating

Friendly staff, very good communication with Chris and Victoria, got the work completed in good time, car was washed and detailed. Good job all round! More

by IANC_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victoria

Dec 24, 2020

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 16, 2020

Dealership Rating
Employee Rating

It was a good experience. No complaints and I would recommend this to friends and family. They gave us a good price and were nice. More

by SHEINRLD_MRNIKAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2020

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 12, 2020

Dealership Rating
Employee Rating

There was a little bit of a wait but it wasn’t to long. Service was fast! Customer service was excellent & everyone was helpful & friendly. More

by KATRINAGUTIERREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2020

Nissan of Torrance responded

Hi Katrina, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2020

Dealership Rating
Employee Rating

These 3 guys mentioned below is awesome!!!!And These 3 guys mentioned below is awesome!!!! And definitely a pleasure for me to keep coming back.... Thanks guys for your excellent service, Great j More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claudio Gutierrez, Manny Villegas

Dec 19, 2020

Nissan of Torrance responded

Hello Audrey, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. It's reviews like these that give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day! Kin Regards, Elizabeth Reyes Customer Relations Manager

November 30, 2020

Dealership Rating
Employee Rating

Good service finish service in good time they where very friendly .they detail my truck when they finish with the repairs .they did a good clean job More

by ZAMORAGENARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Nissan of Torrance responded

Hi Genaro, thank you so much for your positive comments about Nissan Of Torrance! We're looking forward to your next visit with us! Kind Regards, Eliabeth Reyes Customer Relations Manager

November 22, 2020

Dealership Rating
Employee Rating

I always get good service nice group of people who seem to care an always have the answer to t needs, I just wish I had more time to learn more about my car More

by ONELORSEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Alex Camacho , Jordan Blas, David Campos, Claudio Gutierrez, Matthew Hansen, Veronica Hernandez, Mitch Quintana, Manny Villegas

Nov 29, 2020

Nissan of Torrance responded

Hi Onelorsee, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 20, 2020

Dealership Rating
Employee Rating

The service department did a great job of diagnosing the problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs. More

by Cynthia Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Blas, David Campos, Claudio Gutierrez, Veronica Hernandez, Mitch Quintana, Manny Villegas

Nov 29, 2020

Nissan of Torrance responded

Hello Cynthia, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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