Chris Friesen
Chris Friesen at Jim Norton Chevrolet

Chris Friesen

Service Advisor

Jim Norton Chevrolet

3131 N Aspen Ave
Broken Arrow, OK 74012

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Chris Friesen

May 31, 2026

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Employee Rating

Brought my corvette in for servicing Friday and was very pleased with the service as well as the time it took to complete it. More

by danthemanlenard49
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 01, 2026

Jim Norton Chevrolet responded

Thank you for sharing your experience with our team! We love seeing your 5-star review and we hope you stop by again. From all of us at Jim Norton Chevrolet, we truly appreciate your business!

April 05, 2026

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Jim Norton’s is just great! I actually enjoy going to get my oil changed, the waiting area is spacious and bright and I love their coffee. The service people are always friend More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Jim Norton Chevrolet responded

Thank you for putting your trust in Chris and the Jim Norton Chevrolet team, Lisa! Superb customer service is our standard, and we hope to provide another 5-star experience for you down the road.

April 02, 2026

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All friendly and service was great! Would go again. Free coffee and water a bonus to. More

by gdarceneaux
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Recommend Dealer
Yes

Other Employees Tagged: Eric Fairchild, Jacob Chrysler

Apr 03, 2026

Jim Norton Chevrolet responded

We are glad to hear that our team provided such excellent service and coffee! Thanks for choosing Jim Norton Chevrolet.

November 08, 2024

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This is the third Chevy we have purchased in the last six years from this dearlership. Always friendly,helpful and with great service. More

by Rlaegass
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Preston Clark, Shane Honold

Nov 11, 2024

Jim Norton Chevrolet responded

Thank you so much for your kind words! We truly appreciate your loyalty and are delighted to hear that you've had a positive experience with us at Jim Norton Chevrolet. It’s always a pleasure to assist you with your Chevy purchases. We look forward to seeing you again for your next vehicle! Sincerely, Courtney, Jim Norton Auto Group

September 18, 2024

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I am honestly not sure where to even begin with this dealership. The way that I have been treated as a "customer" by not only the sales guy and service advisor, but their GM as well has completely hinde More

by breeannbittle
Recommend Dealer
No
Sep 18, 2024

Jim Norton Chevrolet responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Sincerely, Courtney, Jim Norton Auto Group

April 27, 2024

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Blake Masso was amazing from start to finish! We knew what we wanted and he worked hard to get it for us! Would 10/10 recommend using him every time! We will definitely be repeat customers! More

by hadleytony64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Masso , Gerardo Guel

Apr 29, 2024

Jim Norton Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

March 27, 2024

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This dealer on the used side is absolutely horrible. They were nice to you up to the time of the sale but afterwards not so much. To contact them is next to impossible, especially the gm Lance. He NEVER More

by mdfortkamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Emberson , James Martin, Jesus Velasco

Mar 28, 2024

Jim Norton Chevrolet responded

Thank you for sharing your concerns, we have shared these comments with our management team for review. Kindly reach out to our General Manager, Lance Franklin, lfranklin@jimnortonchevy.com, 918-615-2996 so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

Apr 16, 2024

Jim Norton Chevrolet responded

Thank you for your feedback about your recent experience with us. We are glad that James and Joseph were able to get you into a vehicle that you're happy with and provide you with a positive car-buying experience. We look forward to continue moving in a positive direction and if you have any further questions about your vehicle, please reach out to our General Manager, Billy Caperton, bcaperton@jimnortonchevy.com, 918-615-2996. Sincerely, Courtney, Jim Norton Auto Group

February 27, 2024

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Chris has been extremely helpful and responsive in working with us to take care of our Tahoe. He is courteous, friendly, professional and always has a smile! Outstanding person! More

by mduininck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Jim Norton Chevrolet responded

Thank you for taking the time to write about your experience with us! At Jim Norton Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chris was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Take care! Sincerely, Courtney, Jim Norton Auto Group

January 30, 2024

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Chris is always willing to help and he answers his phone. I always appreciate his help. More

by dave.mccabe4
Recommend Dealer
Yes
Jan 31, 2024

Jim Norton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

January 24, 2024

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Chris is always courteous, sincere, available and helpful. He is up front and takes care of your vehicle with excellent service. Always feel appreciated. More

by Ed.jones0579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Jim Norton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

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