Chris Glover | Page 28

This was our second experience with Chris Glover at this dealership (the first time was when they were still Immke Honda) and Chris handled our lease return with expertise and excellent customer service. Ch dealership (the first time was when they were still Immke Honda) and Chris handled our lease return with expertise and excellent customer service. Chris talks to us with professionalism and always listens to what our needs and desires are, and acts on them. He is a no-pressure salesman and always makes us feel like he wants the best deal for us. We would highly recommend Chris to anyone who wants a no-hassle, relaxing car-buying experience. Mark & Kathy Stempko More

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I will continue to travel over 60 miles to come to Germain Honda for Chris Glover. Chris is ready to go when I arrive, so that the process is as quick as possible. We conduct the majority of the busin Germain Honda for Chris Glover. Chris is ready to go when I arrive, so that the process is as quick as possible. We conduct the majority of the business via email, text, and phone. I always know I can ask a quick question and get a response so that I can move on with my decision. Mostly, we feel that Chris understands our goals in choosing a vehicle and lays out all the options so that we may make an informed decision! We will be back! More

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Great dealership. This is my 5th Honda from Germain and beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the qua beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the quality of the car for the money and you can trust in these folks..... they stand by their product. More

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I had a wonderful experience. I drove away in a new car that I was happy with. All my questions were answered thoroughly before I left the lot. that I was happy with. All my questions were answered thoroughly before I left the lot. More

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Germain Honda & Chris Glover, I just wanted to thank Germain Honda & Chris Glover, I just wanted to thank you again for EVERYTHING that you've done. I am very happy so far with my new 2012 Honda Pilot E Germain Honda & Chris Glover, I just wanted to thank you again for EVERYTHING that you've done. I am very happy so far with my new 2012 Honda Pilot EXL and just want you to know that I appreciate you going the extra mile for me, I will for sure be back to deal with you and Germain Honda again. I love driving hondas and the past few experiences I have had(with Lindsay Honda) weren't so great but you really stuck to your word and I want you to know that means a lot. Customer service was amazing, we were able to get a hold of Chris day or night with any questions that we had while going through the buying process and just had an overall great experience! More

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This is the second vehicle I have bought from Chris Glover. His excellent customer service and no pressure approach along with fair prices are why I will continue to give my bussiness to Germain Honda Glover. His excellent customer service and no pressure approach along with fair prices are why I will continue to give my bussiness to Germain Honda. Chris made things simple and his communication was excellent. More

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Chris Glover has been very helpful showing me the car I wanted to buy; presented every detail regarding the car's operation, the financing options; the purchase price and much more. Most salesmen these day wanted to buy; presented every detail regarding the car's operation, the financing options; the purchase price and much more. Most salesmen these days are just to sell you a car and nothing else. But Chris Glover has the most customer oriented experience; friendly; understandable; always care about the customer. First at all, I wasn't ready to buy a car from Germain but somehow Chris Glover convinced me that Germain is the right place to buy a car. So, I did it. I bought the car and I love it. THANK YOU CHRIS GLOVER!!!!!!! Maryiana Todorova More

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I bought my 07 Civic SI about a year ago, and the experience at Germain Honda of Dublin was beyond amazing. Chris Glover was the type of salesman I look for in buying a car, because he is very hones experience at Germain Honda of Dublin was beyond amazing. Chris Glover was the type of salesman I look for in buying a car, because he is very honest and genuine. I've had only 2 service issues so far, and both times I talked to Jim Sutter. He is a very professional service advisor, and made sure that all my concerns were addressed. I have experienced phenomenal customer service, and that's hard to find these days. Not only did I get an awesome deal on my car, I have a place that I can rely on to meet my cars needs. More

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Chris Glover worked with me several months online before we came in on 11/09/11 to purchase our Honda Pilot. Chris came in on his DAY OFF to help us. He respectfully turned down the loud music at our reques we came in on 11/09/11 to purchase our Honda Pilot. Chris came in on his DAY OFF to help us. He respectfully turned down the loud music at our request so we could focus when he talked to us. He also contacted us after the purchase to see if we had any questions. He reminds us of the great experience we had in Oct. 2008 with the online person that worked for Immke Honda at this location(Dan Beierle). No gimmicks, not a lot of pressure, respectfully giving us time between many emails to respond and telling it like it is. I filled out an online form a few weeks prior to the purchase of my Pilot on the Germain Honda website asking specifically in the comments to have Chris call me but someone else did and tried to tell me that Chris worked on the floor more than he did with online sales. I told the caller to have Chris call me, but he did not tell Chris that message, so I contacted Chris again and we went from there. I did not like this interaction with the caller because I told them I wanted Chris to call me and it was written in my comments that way. This is the third vehicle we have pruchased from this location(two from Immke Honda, one from Germain). Marcello went over service contracts swiftly and did not pressure us. The service deparment is very good in particular Jim Sutton who we have worked with over the years. Mr. Rodriguez prepared our car for us and was good about explaining the car to us. The sales room has a different tenor now vs. when it was Immke Honda, I realize that this is a competitive business, I had been to Germain Lexus( I felt pressured there too) when I was looking at cars in 2003 but ended up going to Immke Honda to get my 2004 Pilot. I also got a call from someone at the front desk after I was in for a service call in the summer and happened to go in and browse at cars in the showroom. I don't like getting these phone calls and I prefer doing this online vs. going in and bargaining and going back and forth. I do not like this webiste and that you have to go through hoops to write the review and HAVE TO REGISTER TO GET THIS SUBMITTED, GOOD GRIEF More

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Chris was excellent to work with. He had a though knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had d knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had decided on a maximum payment before we started looking and he kept us under it. I was impressed with overall efficiency of the dealership. We arrived at about 6:30pm and drove off with a new car at 8pm. More

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