"Quick and friendly service"
Had a lot of trouble with our car on vacation and when I called Germain's service department they had me bring it right in. Very friendly and helpful.
"Bought a used car"
This is the third used car my son has bought in the past 15 years from this dealership. We have had two different salesmen, both of which served us very well. The dealership is very clean, accommodating and has a plethora of cars to choose from.
"A previous stellar experience prompted our return."
After a wonderful buying experience with Jheni about two months ago, we returned to purchase another vehicle last week.
Jheni is a triple threat armed with industry knowledge, congeniality, and professionalism. When sprinkled with her energy and truly caring of the customer - wow! Jheni has clearly earned our respect and trust. She is such a team player (and leader) in a male dominated industry. We observed her (during both of our purchases) assisting & lending her expertise to her colleagues.
Also a shout out to those sales team members who welcomed us and let Jheni know we were on the grounds.
James & Jonathan were instrumental and thorough in our warranty decision. There was no pressure. We initially thought we didn't want the warranty and returned the following Monday to purchase a premium warranty.
Thanks so much for everyone at Germain - we are loyal customers!