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Chris Hapner

Overview Reviews (206) Inventory (127)

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Chris Hapner

Chris Hapner | Page 11

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

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4.9

206 Reviews

Overview Reviews (206) Inventory (127)

Dealership Experience

9 yrs, 6 mos

Industry Experience

26 yrs, 1 mo

4.9

206 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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206 Reviews of Chris Hapner

October 25, 2023

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Chris is awesome, he listens to his clients and is very attentive. Im going back! attentive. Im going back! More

by clina

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2023 -

BMW of Palm Springs responded

We're thrilled to hear that Chris's attentive and client-focused approach left a positive impression. We appreciate your kind words and look forward to welcoming you back.

October 24, 2023

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very helpful and friendly overall. Chris was really easy to deal with. would highly recommend. Chris was really easy to deal with. would highly recommend. More

by JAMESKIM1985

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2023 -

BMW of Palm Springs responded

Providing helpful and friendly service is a priority, and we're pleased that Chris and our team met your expectations. Your recommendation means a lot to us.

October 23, 2023

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Accommodating ,kind, and professional with all my questions and concerns on my 2019 hybrid automobile purchase. questions and concerns on my 2019 hybrid automobile purchase. More

by dirwinsf

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2023 -

BMW of Palm Springs responded

We're glad to have met your expectations in terms of accommodation, kindness, and professionalism. Your satisfaction with your 2019 hybrid automobile purchase is important to us.

October 20, 2023

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Great service and personal attention. I’m confident that the work will be done correctly. I’m confident that the work will be done correctly. More

by psand7231

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2023 -

BMW of Palm Springs responded

We're pleased to hear about your confidence in our service and personal attention. Providing great service is our priority, and we're committed to ensuring the work is done correctly.

October 20, 2023

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They loaned a car while tacking care of ours. Loved the prompt and professional service. Loved the prompt and professional service. More

by ALDOBAB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sandy Monson

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Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for highlighting our prompt and professional service. We're delighted to have met your expectations and provided a loaner car for your convenience.

October 19, 2023

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It is always great. . That's why I keep coming back. Chris never fails. They always take care of me and my car. . That's why I keep coming back. Chris never fails. They always take care of me and my car. More

by DONNAWESTGATELA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 06, 2023 -

BMW of Palm Springs responded

Your loyalty is greatly appreciated, and we're thrilled to hear about your consistently great experiences with Chris and our team. We're here to take care of you and your car.

October 19, 2023

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Excellent, through and speedy experience thanks to a flawless staff. Chris Hapner was especially knowledgeable and helpful. flawless staff. Chris Hapner was especially knowledgeable and helpful. More

by dukeandbob4894

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sandy Monson, Bryan Gacayan, Juan Sanchez , Savanna King

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Oct 19, 2023 -

BMW of Palm Springs responded

Thank you for your glowing review of your recent visit to BMW of Palm Springs. We are thrilled to hear that you had an excellent and efficient experience with us. Your kind words regarding our staff, especially the expertise and assistance provided by Chris Hapner, are truly appreciated. We strive to provide knowledgeable and friendly service to all our customers, and it's heartwarming to know that Chris and the team could exemplify these values during your visit. Thank you for choosing BMW of Palm Springs. We value your patronage and look forward to serving you again in the near future.

October 19, 2023

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Fabulous experience and professional and courteous staff. Everything was done as expected. They repaired the window and all is ok. Everything was done as expected. They repaired the window and all is ok. More

by gashlufn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 19, 2023 -

BMW of Palm Springs responded

Thank you for your positive feedback. We're elated to hear about your fabulous experience and satisfaction with our staff and the repair service provided. We strive for professionalism and courtesy in every interaction, and it's great to know we met your expectations. We look forward to welcoming you back to BMW of Palm Springs for any future service needs.

October 19, 2023

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Palm Springs BMW has always been extremely attentive to my needs and Service Advisor Chris Hapner is beyond reproach taking care of any service issues that arise. Friendly, accommodating, and professional, my needs and Service Advisor Chris Hapner is beyond reproach taking care of any service issues that arise. Friendly, accommodating, and professional, Chris is a credit to the dealership and I look forward to seeing him on my several visits per year due to the fact we own THREE BMW’s! Great job Chris! More

by Mike FINNELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brad Williams

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Oct 19, 2023 -

BMW of Palm Springs responded

Thank you immensely for your glowing review and your continued patronage at BMW of Palm Springs. It’s heartwarming to read about your positive experiences with us, especially the exemplary service provided by Chris Hapner. Your kind words are a significant encouragement to Chris and our entire team, motivating us to continue delivering exceptional service. Owning three BMWs is a strong testament to your trust in us, and our brand, and we're honored to be your choice for automotive care. We eagerly anticipate your next visits and the opportunity to continue serving you and your vehicles. Thank you once again, and kudos to Chris for making a remarkable impression!

October 19, 2023

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My service was taken care of expeditiously and the customer service from Chris Hapner was exceptional. customer service from Chris Hapner was exceptional. More

by davisgregj60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 19, 2023 -

BMW of Palm Springs responded

Thank you for your feedback. We're thrilled that Chris Hapner could provide exceptional service and address your needs promptly. Your satisfaction is our priority, and we look forward to serving you again.

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