Chris Hapner
Chris Hapner at BMW of Palm Springs

Chris Hapner | Page 16

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
206 Reviews

Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.

Dealership Experience

9 yrs, 6 mos

Industry Experience

26 yrs, 1 mo

4.9

206 Reviews

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206 Reviews of Chris Hapner

February 03, 2021

Dealership Rating
Employee Rating

Very friendly and professional staff .the work was done quickly and clean thanks is all I have to say about the service provided to me thanks again. More

by gordosab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

BMW of Palm Springs responded

Thank you for your 5-star review! We love to hear that our staff was successful in providing friendly and professional services! We hope to see you again!

December 14, 2020

Dealership Rating
Employee Rating

The service was great as always... Chris was articulate and informative to my questions and extremely courteous during the check in and completion of the service process.... More

by Jerry Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2020

Dealership Rating
Employee Rating

Very efficient and safe. We were shuttled back and forth to our house on time! Informative and completed on time. Courteous! We appreciate the service! More

by Fandihanna
Customer Service
Friendliness
Recommend Dealer
Yes

October 23, 2020

Dealership Rating
Employee Rating

Every experience, either car purchase orservice has Every experience, either car purchase or service has always been excellent. Every team member has been polite, courteous and informative. Our servi More

by tdimare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Williams , Sandy Minton

August 18, 2020

Dealership Rating
Employee Rating

Chris has been my advisor for several years. Very helpful always. Love him. Wouldn’t go to anyone else. He always takes care of me and fits me into their busy schedule if needed. It’s also very easy to get a More

by HeidiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

BMW of Palm Springs responded

Thank you for your 5-stars! Chris aims to be helpful and take care of his clients! BMW of Palm Springs appreciates your business and kind feedback! We look forward to seeing you again soon!

July 16, 2020

Dealership Rating
Employee Rating

I have always had excellent customer service in both sales and service department. This dealership always offers top notch knowledge and communication end to end. More

by bw92260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Gannon

February 21, 2020

Dealership Rating
Employee Rating

Oil change service was completed in a timely manner. Reprogramming of rear hatch unlock was a plus! Thank you Chris for recommending this reprogramming option to solve my rear hatch opening woes. More

by dsrtmick
Recommend Dealer
Yes

January 30, 2020

Dealership Rating
Employee Rating

This service department is knowledgeable and skilled. Chris keep me in loop the whole time. Their video inspection was great. BMW of Palm Springs is top notch. More

by wcl5819
Recommend Dealer
Yes
Feb 03, 2020

BMW of Palm Springs responded

Thank you for the kind words! We hope to see you again soon!

December 23, 2019

Dealership Rating
Employee Rating

Very impressed with level of professionalism of service advisor. Prompt, courteous, free Lytton transportation, and car was delivered detailed! The dealership is spotless and has a lot of sweet cars. More

by wbellows
Recommend Dealer
Yes
Dec 31, 2019

BMW of Palm Springs responded

Thank you for your business and the 5 stars!

December 19, 2019

Dealership Rating
Employee Rating

Smooth sailing through my regular service appointment from scheduling through delivery. Love my X3 and greatly appreciate my dealer, and Service Advisor, Chris Hapner. Thanks! More

by David
Recommend Dealer
Yes
Dec 23, 2019

BMW of Palm Springs responded

Thank you for your business David! We appreciate it.

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