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Chris Hapner
Chris Hapner | Page 17
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
206 Reviews
Chris has been with indiGO for over 10 years, accumulating a total of 26 years of experience in various customer service roles within the automobile industry. Apart from his work in customer service, he also has experience in emergency roadside assistance. In his leisure time, Chris enjoys outdoor activities such as camping, fishing, kayaking, and going on road trips with his family. He also cherishes moments spent at family gatherings and BBQs. One of his favorite pastimes is visiting Disney World. When it comes to BMW models, Chris's top choice is the X4M Competition. He admires its combination of size, appearance, and ride quality.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
26 yrs, 1 mo
206 Reviews
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206 Reviews of Chris Hapner
December 05, 2019
Excellent service! We messed up and didn’t plan for our wait and Chris ordered us a Lyft ride so we didn’t have to wait around and paid for it. This was our poor planning and Chris made our day! wait and Chris ordered us a Lyft ride so we didn’t have to wait around and paid for it. This was our poor planning and Chris made our day! More
by Keizertish
October 22, 2019
I had a very good experience and Chris was very attentive I would rate BMW of Palm Springs very highly and would recommend the dealership to my friends .I was given a Z4 as a loaner car and that experience ma I would rate BMW of Palm Springs very highly and would recommend the dealership to my friends .I was given a Z4 as a loaner car and that experience made me think about that car as my next car. More
by Peter Giagni
October 16, 2019
Great service, great service advisor. My service advisor Chris Hapner makes me feel like family! He is always finding ways to make my service appointment fast and efficient. He explains t My service advisor Chris Hapner makes me feel like family! He is always finding ways to make my service appointment fast and efficient. He explains things clearly and in understandable terms. And, best of all, he is always concerned about saving me money! I am glad he is my service advisor. More
by Ulrich McNulty
Other Employees Tagged: Brody Williams
September 19, 2019
Always great service Chris Hapner is my service tech and he is always friendly, professional and makes sure I’m informed with what is being done and my car is ready when p Chris Hapner is my service tech and he is always friendly, professional and makes sure I’m informed with what is being done and my car is ready when promised. They have a great team down there. More
by Chris In PS
September 13, 2019
Excellent Service, Fast, and Complete! I was very happy with my first experience with BMW Palm Springs. Great Job. It was a pleasant first experience. I will return. Thank you Chris I was very happy with my first experience with BMW Palm Springs. Great Job. It was a pleasant first experience. I will return. Thank you Chris More
by Tracy
August 27, 2019
Always A plus Of all the dealerships I have used for various high-end cars, I have to say that Bmw Of Palm Springs Service is always gone above and beyond to take Of all the dealerships I have used for various high-end cars, I have to say that Bmw Of Palm Springs Service is always gone above and beyond to take care of my wife and I. Our service advisor Chris Hapner is amazing. Always responsive. He always gets us the answers to any questions we have. The service manager Veneisha is amazing also. She has also taken care of us and the service from her is always above and beyond. More
by Goldmrk1
Other Employees Tagged: Veneisha Foster
August 01, 2019
Service Chris Hapner gave me great.service, fast and so efficient and.helpful. Past service , excellent. I like this car much.better than my past Mercedes Chris Hapner gave me great.service, fast and so efficient and.helpful. Past service , excellent. I like this car much.better than my past Mercedes More
by Gotogo
Other Employees Tagged: Regena Tharpe
July 29, 2019
Above expectations I recently blew a tire on a back road to Las Vegas. Roadside assistance did everything possible to help. I had a call from Chris in service within min I recently blew a tire on a back road to Las Vegas. Roadside assistance did everything possible to help. I had a call from Chris in service within minutes. The car was taken to the Dealership and Chris delivered the car ahead of schedule. Everyone was professional, courteous and friendly More
by Author
July 21, 2019
Over and above Friday afternoon at a quarter to five and I hit a pot hole the size of the Grand Canyon. The front right tire side wall is torn open, and I limp into Friday afternoon at a quarter to five and I hit a pot hole the size of the Grand Canyon. The front right tire side wall is torn open, and I limp into the dealer. They stayed open to replace the two front tires and make sure nothing else had been compromised. I can’t say enough about the kind and thoughtful care I was afforded! Thank you Chris and the service crew at Indigo BMW Palm Springs. More
by Johnnywent
June 27, 2019
Excellent Service Had my 5 Series BMW detailed after an unfortunate encounter with a sprinkler head that pelted my car with highly mineralized water that would not come Had my 5 Series BMW detailed after an unfortunate encounter with a sprinkler head that pelted my car with highly mineralized water that would not come off. Turned it over to the xxxxxxat the dealer BMW of Palm Springs. Chris took excellent care of us and returned our car in no time looking as good as the day it came off the lot. Thank you Chris for taking such good care of us, we do appreciate your professionalism and kind regard. More
by Sara
