Chris Hapner
Chris Hapner at BMW of Palm Springs
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Chris Hapner | Page 19

Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
189 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

24 yrs, 1 mo

4.9

189 Reviews

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189 Reviews of Chris Hapner

June 06, 2018

Dealership Rating
Employee Rating

Service review. Excellent. Maintance was prompt and thorough while I waited. They got me out sooner then expected. Excellent maintenance department. Thank you! Not able to expre More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aldo Luciano, Receptionist.

May 17, 2018

Dealership Rating
Employee Rating

Great service delivered as promised Great service. Brought my 328i in for routine servicing. Was provided with 320i courtesy car. Really appreciated getting my car back! Would definitel More

by BARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

BMW X5 3.5d repair I cannot say enough positive things about my experience with the Service Department at BMW of Palm Springs or about my Service Advisor, Chris Hapner More

by Eddie@Arrowhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 01, 2018

Dealership Rating
Employee Rating

Great service on my BMW 3 Super service from Chris using his finely tuned diagnostic skills to quickly solve a nagging problem. Overall service was excellent, including a flawl More

by PatM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 25, 2018

Dealership Rating

I check in for regular oil change and global compartment loc I noticed the "wash fluid level low" light turn on when I turn the engine off as I arrived at home. I specifically as Chris Hapner to make sure the More

by shooui wang
Customer Service
Friendliness
Recommend Dealer
No

March 22, 2018

Dealership Rating
Employee Rating

Maintenance Chris Hapner is the best !!! Did all I asked and very fast. I am a returning customer because they take care of me and my BMW, 5 ***** More

by Kim Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 22, 2018

Dealership Rating
Employee Rating

Excellent service These guys have taken excellent care of my 535xi. Making appointments is a breeze and they quickly check you in. The work gets done on time so your More

by Junogolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 22, 2018

Dealership Rating
Employee Rating

Oil change I waited for the service to be completed instead of taking the shuttle. Nice coffee options. Free WiFi. Comfortable chairs. What is there not to like? More

by FinalJudgment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2018

BMW of Palm Springs responded

Thanks for the wonderful review!!

February 09, 2018

Dealership Rating
Employee Rating

Service It seemed like it took longer. I did asked them not to wash my car (because it was just washed this morning) and they did which took even longer. More

by 760760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2018

BMW of Palm Springs responded

Thank you for the great review! We apologize about the miscommunication about your vehicle which resulted in the delay. We hope you continue to visit us for any of your future car needs and expect a better experience!

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