Chris Hapner | Page 18

great dealership Have been coming here for service since 2015 always getting superb service. Recently purchased new vehicle with Philip Meyer as my consultant. Phil ma Have been coming here for service since 2015 always getting superb service. Recently purchased new vehicle with Philip Meyer as my consultant. Phil made the process essentially pain free since purchasing a vehicle is not my favorite pastime! Chris has been my service advisor for the past several years always explaining what needs to be done and extremely helpful, I drive from SF Bay Area to PS since the level of service far exceeds what I have experienced locally. Kudos to all! More

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yearly service I always have a good experience when bringing my car in for service and I so appreciate my advisor Chris. He is always so helpful. I always have a good experience when bringing my car in for service and I so appreciate my advisor Chris. He is always so helpful. More

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The Chris and Michael show! Great customer service. Starting with Michael and service with Chris! Great guys; such professionalism with a homey feel. We live in Santa Rosa but al Great customer service. Starting with Michael and service with Chris! Great guys; such professionalism with a homey feel. We live in Santa Rosa but always bring our vehicle here to be serviced because we love the service and Michael Pope and Chris Hapner. More

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Customer focused attention I was pleasantly surprised to be so warmly welcomed and listened to when I brought my BMW in for its time routine check. The process was easy and more I was pleasantly surprised to be so warmly welcomed and listened to when I brought my BMW in for its time routine check. The process was easy and more importantly they went over and above to change my fob battery and and get me some bandaids for a blister I suddenly got! My experience was very positive and it made me sore my 4 year old BMW more.... even though the loaner was a brand new 2019 model I never knew about. More

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Short in the wiring system Chris was a great guy!!! Unfortunately, the main problem was not solved. On the way home, the fuse blew again on the AC system. There is a problem Chris was a great guy!!! Unfortunately, the main problem was not solved. On the way home, the fuse blew again on the AC system. There is a problem within the wiring and it is hard to find. It is sad to pay $350 dollars and not get the problem solved. More

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Professional caring efficient great service . A pleasure to The service was excellent in all aspects. Very professional, kind, caring and responsive . The service reps took a genuine interest in taking care of The service was excellent in all aspects. Very professional, kind, caring and responsive . The service reps took a genuine interest in taking care of me More

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Great customer service. Chris Hapner was very helpful and knowledgeable. I didn’t have an appointment and helped me in a short amount of time. I will definitely go back to Chris Hapner was very helpful and knowledgeable. I didn’t have an appointment and helped me in a short amount of time. I will definitely go back to buy my next car at Palm Springs BMW. Also Michael Pope was attentive and helpful helping me choice my future BMW. Thank you Michael ! More

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Excellence This dealership consistently provides great service. Their success comes from employing people who really seem to care. Chris Hapner is one of these This dealership consistently provides great service. Their success comes from employing people who really seem to care. Chris Hapner is one of these people. Knowledgeable, courteous and obviously oriented toward excellence in providing superior customer service. He gets a 10 and the dealership gets a 10 ad well. Thank you Chris. More

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Chris Hapner has been professional and helpful. Chris Hapner has been excellent in his service. One of the staff that booked my appointment has not properly book my appointment , my loaner car wa Chris Hapner has been excellent in his service. One of the staff that booked my appointment has not properly book my appointment , my loaner car was not set up on the right date but Chris took time to accomodate me. More

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Service Customer I brought my 2017 320i in for routine maintenance. Chris Horner has ALWAYS provides excellent service. Quick attention, efficient, professional, cares I brought my 2017 320i in for routine maintenance. Chris Horner has ALWAYS provides excellent service. Quick attention, efficient, professional, cares about me as a service customer, attention to detail, More

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